Air Freight Operations Analyst

Pt Mazuta Bima Tek; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 200,880,000 - 334,800,000; Full time

Job summary

Kuehne+Nagel in Surabaya is seeking an Air Logistics Operational Care Specialist to manage end-to-end export air freight operations, ensure timely shipments, and maintain precise documentation.

You will coordinate with internal teams, airlines, and suppliers in a fast-paced logistics environment, uphold high service standards, and contribute to global customer promises through accurate execution and proactive escalation.

Qualifications

• Minimum 2 years of experience in Air Freight Operations.
• Exposure to export shipment handling preferred.

Responsibilities

• Manage end-to-end export shipment processes including operational coordination and documentation handling.
• Coordinate shipment activities from booking confirmation to completion.
• Ensure all export documentation is accurate and submitted on time.
• Liaise with Procurement for booking-related matters.
• Maintain strong relationships with airlines for coordination.
• Ensure 100% accuracy of export documentation before submission.
• Submit shipment documents to internal teams the same day.
• Ensure compliance with export customs requirements and procedures.
• Monitor shipment progress and milestones.
• Escalate issues promptly to ensure shipment continuity.

Skills

Air Freight Operations

English Communication

Attention to Detail

Coordination

Team Player

Job description

Kuehne+Nagel in Surabaya is seeking an Air Logistics Operational Care Specialist to manage end-to-end export air freight operations, ensure timely shipments, and maintain precise documentation.

You will coordinate with internal teams, airlines, and suppliers in a fast-paced logistics environment, uphold high service standards, and contribute to global customer promises through accurate execution and proactive escalation.