Air Freight Operations Lead – End-to-End Export

Meratus Group; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 133,920,000 - 200,880,000; Full time

Job summary

Kuehne+Nagel in Surabaya is seeking an Air Logistics Operational Care Specialist to manage end-to-end export operations, coordinate shipments, and ensure timely documentation. You will liaise with Procurement and airlines, handle export compliance, monitor milestones, and escalate issues as needed in a fast-paced, collaborative environment.

This role offers an international working environment and opportunities for career growth within a leading global logistics provider, with a focus on

Qualifications

• Minimum 2 years of experience in Air Freight Operations.
• Exposure to export shipment handling preferred.
• Strong attention to detail and accuracy.
• Ability to work in a fast-paced logistics environment.
• Good communication skills in English.
• Ability to work under pressure and manage multiple shipments.
• Strong team player.
• Familiar with logistics operational systems and customer platforms.

Responsibilities

• Manage end-to-end export shipment processes including operational coordination and documentation handling.
• Coordinate shipment activities from booking confirmation to completion.
• Submit all export documentation and ensure it is accurate and on time.
• Liaise closely with Procurement teams for booking-related matters.
• Maintain strong working relationships with airlines for operational coordination.
• Submit shipment documents to the relevant internal teams on the same day.
• Ensure compliance with export customs requirements and operational procedures.
• Monitor shipment progress and ensure operational milestones are met.
• Escalate issues promptly to ensure shipment continuity.

Skills

Air Freight Ops

Coordination

Documentation

English Proficiency

Attention to Detail

Multitasking

Team Player

Logistics Systems

Job description

Kuehne+Nagel in Surabaya is seeking an Air Logistics Operational Care Specialist to manage end-to-end export operations, coordinate shipments, and ensure timely documentation. You will liaise with Procurement and airlines, handle export compliance, monitor milestones, and escalate issues as needed in a fast-paced, collaborative environment.

This role offers an international working environment and opportunities for career growth within a leading global logistics provider, with a focus on