General Manager - Luxury Wellness Spa (Pre-Opening)

Bali Jobs Recruitment; Kuta; On-site; IDR 1,642,636,000 - 2,372,696,000; Full time

Job summary

Bali Jobs Recruitment represents a prestigious luxury day spa in Canggu Bali preparing for a mid-2027 opening. The General Manager will lead pre-opening and launch, build a high‑performing team, and deliver outstanding guest experiences across spa, wellness, and hospitality.

The role requires 10+ years in luxury hospitality operations, 3+ years in a senior leadership role, and pre-opening or major relaunch experience. English fluency is essential; Indonesian nationals preferred.

Qualifications

• Minimum of 10 years in luxury hospitality operations.
• At least 3 years in a senior leadership role.
• Pre-opening or major relaunch experience preferred.
• Comprehensive multi‑function operations knowledge.
• Strong hotel/spa accounting, P&L, and procurement skills.
• High emotional intelligence and leadership ability.
• Fluent in English; Indonesian language skills advantageous.

Responsibilities

• Own and execute the pre-opening critical path and milestones.
• Lead procurement, inventory setup, and vendor contracting.
• Develop SOPs, service flows, and quality checklists.
• Coordinate with project managers during fit-out and snagging.
• Design operational dry runs and stress-test workflows.
• Recruit, onboard, and mentor department heads and staff.
• Set rosters, KPIs, and accountability metrics for teams.
• Maintain hands-on leadership on the floor and guest recovery.
• Formulate budgets, forecasts, and P&L oversight.
• Monitor metrics like RevPATR, utilization, and margins.
• Partner on launch campaigns, direct bookings, and partnerships.
• Drive top-line growth while protecting brand equity.

Skills

Leadership

P&L management

Forecasting

Vendor management

Operational excellence

Guest experience

Team development

Job description

Bali Jobs Recruitment represents a prestigious luxury day spa in Canggu Bali preparing for a mid-2027 opening. The General Manager will lead pre-opening and launch, build a high‑performing team, and deliver outstanding guest experiences across spa, wellness, and hospitality.

The role requires 10+ years in luxury hospitality operations, 3+ years in a senior leadership role, and pre-opening or major relaunch experience. English fluency is essential; Indonesian nationals preferred.