Luxury Wellness Director: Pre-Opening Spa & Guest Experience

Bali Jobs Recruitment by Claire Tomkins; Kecamatan Ubud; On-site; IDR 500,000,000 - 1,000,000,000; Full time

Job summary

Our client, a pre-opening ultra-luxury wellness property in Ubud, Bali, seeks an experienced Wellness Director to lead the development, implementation and daily operations of the hotel's wellness department. The role requires strategic vision, exceptional guest service, and strong hospitality leadership to embody the property’s philosophy.

The ideal candidate has at least 2 years in a senior leadership role in luxury spa and wellness management, with experience in pre-opening projects and a

Qualifications

• Minimum 2 years in a senior leadership role in spa and wellness management within internationally recognised 5-star luxury resorts or wellness retreats.
• Degree in Hospitality Management, Spa Management, Wellness Management, or related field preferred.
• Strong knowledge of holistic wellness concepts, spa treatments, longevity, mindfulness, and wellbeing practices.
• Proven experience in developing and managing wellness programs, spa operations, and guest experiences within luxury operations.
• Strong leadership, team management, and staff development capabilities.
• Good financial and commercial understanding, including budgeting, revenue management, and cost control.
• Fluent in English, written and spoken.
• Experience in pre-opening operations or wellness concept development advantageous.

Responsibilities

• Lead and oversee the overall wellness strategy, concept, and daily operations of the hotel.
• Develop and implement holistic wellness programs, treatments, and personalised guest experiences.
• Manage spa, fitness, and other wellness facilities to ensure seamless operations.
• Establish and maintain operational procedures, treatment standards, and service quality.
• Recruit, train, lead, and develop a high-performing wellness team.
• Ensure exceptional guest experiences through personalised wellness journeys and attentive service.
• Manage departmental budgets, forecasting, revenue performance, and operational costs.
• Monitor guest feedback and continuously improve wellness services and offerings.
• Develop partnerships with wellness practitioners, specialists, and industry professionals.
• Establish and strengthen the hotel's wellness concept and long-term positioning.

Skills

Leadership

Spa & Wellness management

Budgeting

Staff development

Hospitality

English fluency

Education

Degree in Hospitality/Welness Management

Job description

Our client, a pre-opening ultra-luxury wellness property in Ubud, Bali, seeks an experienced Wellness Director to lead the development, implementation and daily operations of the hotel's wellness department. The role requires strategic vision, exceptional guest service, and strong hospitality leadership to embody the property’s philosophy.

The ideal candidate has at least 2 years in a senior leadership role in luxury spa and wellness management, with experience in pre-opening projects and a