General Manager

Marclan International; Daerah Khusus Ibukota Jakarta; On-site; IDR 900,000,000 - 1,500,000,000; Full time

Job summary

TMG Hotel in Jakarta seeks a commercially astute and inspirational General Manager with a strong F&B background to drive the property’s growth and brand positioning.

Lead all operations, optimize profitability, and develop a high-performance team to deliver 4-star service standards while strengthening market presence in a dynamic district of Tebet.

Qualifications

• Bachelor’s degree in hospitality management, Business Administration, or a related field.
• 5+ years of progressive hotel leadership experience.
• Previous experience as Hotel Manager, EAM, or General Manager in a 4-star Hotel.

Responsibilities

• Lead and oversee all hotel operations (Rooms Division, F&B, Sales & Marketing, Finance, HR, Engineering).
• Drive revenue growth with strong focus on F&B profitability, banquet sales, and outlet performance.
• Ensure consistent 4-star service standards and guest satisfaction excellence.
• Develop and execute strategic business plans aligned with ownership objectives.
• Optimize cost control, productivity, and operational efficiency.
• Strengthen market positioning within the Jakarta hospitality landscape.
• Build a high-performance leadership team and positive workplace culture.
• Ensure compliance with regulatory, safety, and brand standards.
• Represent the hotel in the local community, building relationships with businesses, organizations, and government entities.

Skills

F&B operations

Leadership

Stakeholder management

Revenue growth

Education

Bachelor's degree in hospitality management

Job description

TMG Hotel is a 4-star lifestyle hotel located in the vibrant district of Tebet, Jakarta. The property blends contemporary design, dynamic Food & Beverage concepts, and social-driven guest experiences tailored for modern business and leisure travellers.

As a lifestyle destination, the hotel emphasizes atmosphere, curated experiences, and strong F&B identity as a key revenue and brand driver.

We are seeking a commercially astute and inspirational General Manager, preferably with a strong Food & Beverage background, to lead the property’s next phase of growth and brand positioning.

Responsibilities

• Lead and oversee all hotel operations (Rooms Division, F&B, Sales & Marketing, Finance, HR, Engineering).
• Drive revenue growth with strong focus on F&B profitability, banquet sales, and outlet performance.
• Ensure consistent 4-star service standards and guest satisfaction excellence.
• Develop and execute strategic business plans aligned with ownership objectives.
• Optimize cost control, productivity, and operational efficiency.
• Strengthen market positioning within the Jakarta hospitality landscape.
• Build a high-performance leadership team and positive workplace culture.
• Ensure compliance with regulatory, safety, and brand standards.
• Represent the hotel in the local community, building relationships with businesses, organizations, and government entities.

Requirements

• Bachelor’s degree in hospitality management, Business Administration, or a related field.
• 5+ years of progressive hotel leadership experience.
• Previous experience as Hotel Manager, EAM, or General Manager in a 4-star Hotel.
• Strong Food & Beverage operational background.
• Proven track record in improving GOP, RevPAR, and F&B profitability.
• Strong commercial mindset and revenue-driven approach.
• Excellent leadership, communication, and stakeholder management skills.
• Fluent in Bahasa Indonesia and English.
• Strong knowledge of Jakarta market dynamics is an advantage.