General Affairs Senior Officer

FLIP; Indonesia; On-site; IDR 167,400,000 - 267,840,000; Full time

Job summary

FLIP is seeking a General Affairs Senior Officer to keep our workplace safe, well-maintained, and running smoothly. You will manage day-to-day office and facility operations, coordinate with vendors and service providers, and support workplace safety and compliance.

You will document activities in Excel/Google Sheets, assist with office events, and collaborate with the GA/Facility team to anticipate needs and resolve issues quickly, across multiple stakeholders.

Qualifications

• Minimum 3 years of experience in General Affairs, Facility Management, Office Management, or a similar role.
• Good understanding of basic office and facility administration.
• Experience in vendor coordination and service provider management.
• Comfortable using Microsoft Office, Google Workspace, Microsoft Teams, Slack, and other office productivity tools.
• Proficient in Excel or Google Sheets for operational tracking and reporting.
• Experience supporting event and office logistics.
• Basic understanding of workplace health & safety practices.
• Strong organizational and time-management skills, with the ability to manage multiple priorities.
• Hand-on, proactive, and responsive when handling operational issues.
• Good communication and stakeholder management skills.
• Able to work independently while collaborating effectively with the wider team.

Responsibilities

• Manage day-to-day office and facility operations, including maintenance, repairs, supplies, and other workplace needs.
• Coordinate with vendors and service providers to ensure services are delivered according to agreed timelines and standards.
• Monitor and follow up on vendor performance, service requests, and facility-related issues until they are properly resolved.
• Support the implementation of workplace safety, health, and facility compliance requirements.
• Maintain proper documentation and records related to vendors, facilities, assets, and office administration.
• Support office events and activities, including venue preparation, logistics, equipment, vendor coordination, and on-site execution.
• Monitor office operational needs and proactively identify potential issues before they impact daily activities.
• Prepare and maintain operational reports and tracking using Excel/Google Sheets and other relevant tools.
• Collaborate with the GA/Facility team and other internal stakeholders to ensure smooth office operations.
• Support other General Affairs and People & Facility Operations initiatives as needed.

Skills

Office operations

Vendor coordination

Service provider management

Excel/Sheets

Event logistics

Google Workspace

MS Office

Microsoft Teams

Slack

Documentation

Tools

Excel

Google Sheets

Microsoft Office

Google Workspace

Slack

MS Teams

Job description

As a General Affairs Senior Officer, you'll play an important role in keeping Flips workplace safe, well-maintained, and running smoothly. You'll be responsible for the day-to-day execution of facility operations, vendor coordination, office administration, and event logistics.

You'll work closely with the GA/Facility team and external vendors to make sure workplace needs are handled efficiently, issues are followed up properly, and our office remains ready to support Flips day-to-day operations and activities.

This role is a great fit for someone who is hand-on, organized, responsive, and comfortable managing multiple operational tasks and stakeholders at the same time.

What You'll Do

• Manage day-to-day office and facility operations, including maintenance, repairs, supplies, and other workplace needs.
• Coordinate with vendors and service providers to ensure services are delivered according to agreed timelines and standards.
• Monitor and follow up on vendor performance, service requests, and facility-related issues until they are properly resolved.
• Support the implementation of workplace safety, health, and facility compliance requirements.
• Maintain proper documentation and records related to vendors, facilities, assets, and office administration.
• Support office events and activities, including venue preparation, logistics, equipment, vendor coordination, and on-site execution.
• Monitor office operational needs and proactively identify potential issues before they impact daily activities.
• Prepare and maintain operational reports and tracking using Excel/Google Sheets and other relevant tools.
• Collaborate with the GA/Facility team and other internal stakeholders to ensure smooth office operations.
• Support other General Affairs and People & Facility Operations initiatives as needed.

What You'll Need

• Minimum 3 years of experience in General Affairs, Facility Management, Office Management, or a similar role.
• Good understanding of basic office and facility administration.
• Experience in vendor coordination and service provider management.
• Comfortable using Microsoft Office, Google Workspace, Microsoft Teams, Slack, and other office productivity tools.
• Proficient in Excel or Google Sheets for operational tracking and reporting.
• Experience supporting event and office logistics.
• Basic understanding of workplace health & safety practices.
• Strong organizational and time-management skills, with the ability to manage multiple priorities.
• Hand-on, proactive, and responsive when handling operational issues.
• Good communication and stakeholder management skills.
• Able to work independently while collaborating effectively with the wider team.