FM & GA Coordinator

Siloam Hospitals; Lubuklinggau; On-site; IDR 170,000,000 - 210,000,000; Full time

Job summary

Siloam Hospitals seeks a Facilities Management and General Affairs lead to plan and monitor FM/GA strategies, ensuring risk management and service quality. You will guide a team of technicians and GA staff, supervise repairs, manage budgets and liaise with vendors and government agencies.

Responsibilities include improving uptime of equipment, addressing user complaints, and driving facility-related improvements across all hospital divisions.

Qualifications

• Bachelor degree in facilities management, business administration, management or related major.
• Understanding of facilities management principles including maintenance, space planning and regulatory compliance.
• Familiarity with facilities management software and Microsoft Office Suite (Excel/Word).
• Strong verbal and written communication skills for interacting with staff, contractors and stakeholders.

Responsibilities

• Plan and monitor the implementation of FM & GA service strategies to achieve hospital targets.
• Provide leadership to technicians and GA staff to ensure effective operations and budgeting.
• Plan, prioritize, and supervise repairs and maintenance of facilities and equipment.
• Handle complaints and plan service improvements for users.
• Build relationships with vendors, government agencies, and external parties.
• Monitor uptime of medical and non-medical equipment and manage department spending.

Skills

Facilities management

Regulatory compliance

Communication

Education

Bachelor's degree in Facilities Management / Business Administration / Management

Tools

Microsoft Office

Excel

Word

Job description

Job Description

•Plan and monitor the implementation of FM & GA service strategies and initiatives in achieving Hospital performance targets related to risk management and ensuring service quality in accordance with applicable standards, provisions and laws/regulations

•Provide leadership and guidance in directing and developing a team of technicians and GA staff to ensure Hospital FM and GA operations and initiatives are established and implemented effectively in accordance with approved budgets, agreed performance targets and applicable regulatory, licensing and accreditation requirements.

•Plan, prioritize, and supervise every repair and maintenance activity for facilities (buildings, medical equipment, etc.) carried out in a timely manner, cost-effectively, and with minimal risk of damage

•Handle and evaluate complaints from service users to plan service improvements

•Build trust and develop good working relationships with external parties, third party vendors/contractors and government agencies

•Patient / Customer Satisfaction Index related to facilities

•Repair costs, monthly maintenance vs budget, and departmental spending

•Number of non-compliance around FM & GA

•FM & GA Initiatives and Innovations

•Speed ??of response and resolution of complaints from service users

•Uptime of medical and non-medical equipment

•All divisions/departments: related to storing goods, maintenance, repairs, cleanliness, security, etc

•Supplier/vendor of general and medical equipment/machines

•Outsource

•Tenants and building owners

•Government agencies

•Consultant regarding facilities/structures

•Bachelor Degree from acilities Management, Business Administration, Management, or any related major

•Management, Business Administration, Management, or any related major

•Understanding of facilities management principles, including maintenance, space planning, and regulatory compliance.

•Familiarity with facilities management software and Microsoft Office Suite (especially Excel and Word).

• Strong verbal and written communication skills for interacting with staff, contractors, and external stakeholders.

•Ability to address and resolve facility-related issues and administrative challenges effectively.

Qualifications

•Bachelor Degree from acilities Management, Business Administration, Management, or any related major

•Understanding of facilities management principles, including maintenance, space planning, and regulatory compliance.

•Familiarity with facilities management software and Microsoft Office Suite (especially Excel and Word).

• Strong verbal and written communication skills for interacting with staff, contractors, and external stakeholders.

•Ability to address and resolve facility-related issues and administrative challenges effectively.