Front Office Representative (Cemagi Branch)

The Island Sport Club; Provinsi Bali; On-site; IDR 39,060,000 - 61,380,000; Full time

Benefits offered by this job

Competitive salary based on experience

Supportive work environment

Opportunity to engage in tournaments &

Community events

Job summary

The Island Sports Club in Bali invites a Front Office Representative (Cemagi Branch) to join our hospitality team. You will welcome guests, manage bookings, answer inquiries, and provide information about facilities and events in a fast-paced club setting.

The ideal candidate has a positive, service-oriented attitude and is based in Bali with a willingness to work at Cemagi. Join a vibrant sports and wellness community committed to guest satisfaction.

Qualifications

• Minimum graduate from Vocational High School or Diploma.
• Minimum 1 year of experience in a similar position.
• Good communication and interpersonal skills.
• Disciplined, responsible and well-organized.
• Able to join immediately.
• Positive attitude, service-oriented and passionate about hospitality.

Responsibilities

• Be the first point of contact for members and guests.
• Welcome and assist in a professional and friendly manner.
• Handle check-ins, bookings and customer inquiries.
• Provide information about club facilities, services and events.
• Manage phone calls and WhatsApp inquiries.
• Keep reception area clean and organized.
• Coordinate with other departments for smooth daily operations.
• Assist in maintaining excellent customer satisfaction and guest experience.

Skills

Communication skills

Interpersonal skills

Hospitality mindset

Education

Diploma or Vocational High School graduate

Job description

Front Office Representative (Cemagi Branch)

Are you passionate about hospitality, customer service, and creating memorable guest experiences? Do you enjoy working in a vibrant environment where sports, wellness, and community come together?

The Island Sports Club is looking for a friendly, professional, and service-oriented Front Office Staff to join our growing team.

About Us

The Island Sports Club is Bali’s premier destination for padel, fitness, wellness, and community lifestyle experiences. Operating across several beautiful locations including Cemagi, Berawa, Uluwatu, and Gili T, we aim to create a welcoming environment where members and guests can connect through sports, wellness, and social activities.

Qualifications

• Minimum graduate from Vocational High School or Diploma
• Minimum 1 year of experience in a similar position
• Good communication and interpersonal skills
• Disciplined, responsible, and well-organized
• Able to join immediately
• Positive attitude, service-oriented, and passionate about hospitality
• Willing to be placed at the Cemagi branch
• Must be based in Bali

What We’re Looking For

• Friendly and welcoming personality
• Able to handle guest inquiries and reservations efficiently
• Comfortable working in a fast-paced environment
• Able to work independently and as part of a team
• Basic administrative and computer skills are a plus

Key Responsibilities

• As a Front Office Staff member, you will become the first point of contact for our members and guests.
• Welcome and assist members and guests in a professional and friendly manner
• Handle check-ins, bookings, and customer inquiries
• Provide information about club facilities, services, and events
• Manage phone calls, WhatsApp inquiries, and reservations
• Ensure the reception and front office area remain clean and organized
• Coordinate with other departments to ensure smooth daily operations
• Assist in maintaining excellent customer satisfaction and guest experience

What We Offer

• A supportive and energetic work environment
• Opportunity to work in one of Bali’s leading sports and wellness communities
• Competitive salary based on experience
• Opportunity to be involved in exciting tournaments and community events
• Be part of a growing lifestyle and sports community in Bali.

We look forward to welcoming passionate individuals to our team!