Front Office Representative

The Island Sport Club; Provinsi Bali; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

The Island Sports Club in Bali invites applications for Front Office Staff to join a vibrant team that delivers hospitality, wellness, and community experiences. You will be the first friendly face members meet, handling check-ins, reservations, and inquiries with professionalism and warmth.

Ideal candidates have 1 year of relevant experience, strong communication, and are willing to be placed at Canggu or Cemagi. Based in Bali, you’ll thrive in a fast-paced, service-oriented setting.

Qualifications

• Minimum graduate from Vocational High School or Diploma.
• Minimum 1 year of experience in a similar position.
• Good communication and interpersonal skills.
• Disciplined, responsible, and well-organized.
• Able to join immediately.
• Positive attitude, service-oriented, and passionate about hospitality.
• Willing to be placed at the Canggu or Cemagi branch.
• Must be based in Bali.

Responsibilities

• As a Front Office Staff member, you will become the first point of contact for our members and guests.
• Welcome and assist members and guests in a professional and friendly manner.
• Handle check-ins, bookings, and customer inquiries.
• Provide information about club facilities, services, and events.
• Manage phone calls, WhatsApp inquiries, and reservations.
• Ensure the reception and front office area remain clean and organized.
• Coordinate with other departments to ensure smooth daily operations.
• Assist in maintaining excellent customer satisfaction and guest experience.

Skills

Communication

Interpersonal

Organization

Customer service

Hospitality

Education

Vocational High School or Diploma

Job description

Are you passionate about hospitality, customer service, and creating memorable guest experiences? Do you enjoy working in a vibrant environment where sports, wellness, and community come together?

The Island Sports Club is looking for a friendly, professional, and service-oriented Front Office Staff to join our growing team.

About Us

The Island Sports Club is Bali's premier destination for padel, fitness, wellness, and community lifestyle experiences. Operating across several beautiful locations including Cemagi, Berawa, Uluwatu, and Gili T, we aim to create a welcoming environment where members and guests can connect through sports, wellness, and social activities.

Qualifications

Minimum graduate from Vocational High School or Diploma

Minimum 1 year of experience in a similar position

Good communication and interpersonal skills

Disciplined, responsible, and well-organized

Able to join immediately

Positive attitude, service-oriented, and passionate about hospitality

Willing to be placed at the Canggu or Cemagi branch

Must be based in Bali

What We’re Looking For

Friendly and welcoming personality

Able to handle guest inquiries and reservations efficiently

Comfortable working in a fast-paced environment

Able to work independently and as part of a team

Basic administrative and computer skills are a plus

Key Responsibilities

As a Front Office Staff member, you will become the first point of contact for our members and guests.

Welcome and assist members and guests in a professional and friendly manner

Handle check-ins, bookings, and customer inquiries

Provide information about club facilities, services, and events

Manage phone calls, WhatsApp inquiries, and reservations

Ensure the reception and front office area remain clean and organized

Coordinate with other departments to ensure smooth daily operations

Assist in maintaining excellent customer satisfaction and guest experience

What We Offer

A supportive and energetic work environment

Opportunity to work in one of Bali's leading sports and wellness communities

Competitive salary based on experience

Opportunity to be involved in exciting tournaments and community events

Be part of a growing lifestyle and sports community in Bali.

We look forward to welcoming passionate individuals to our team!