Front Office Duty Manager – Luxury Hotel

Hyatt Hotels Corporation; Jakarta Pusat; On-site; IDR 180,000,000 - 240,000,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a Front Office Assistant Manager (Duty Manager) for Keraton at The Plaza, Jakarta. This role supports the Front Office Manager in daily desk operations at a luxury property, ensuring seamless guest experiences in line with brand standards.

You will assist with the efficient running of the Front Office, focusing on service excellence, staff coordination, and meeting guest and owner expectations in a dynamic hotel environment.

Qualifications

• Minimum 2 years work experience as Duty Manager / Front Office Assistant Manager in a 5 star or luxury hotel.
• Well develop communication and customer relations skills.

Responsibilities

• You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.
• The Front Office Assistant Manager (Duty Manager) is responsible to assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel.

Skills

Communication skills

Customer relations

Job description

Hyatt Hotels Corporation is seeking a Front Office Assistant Manager (Duty Manager) for Keraton at The Plaza, Jakarta. This role supports the Front Office Manager in daily desk operations at a luxury property, ensuring seamless guest experiences in line with brand standards.

You will assist with the efficient running of the Front Office, focusing on service excellence, staff coordination, and meeting guest and owner expectations in a dynamic hotel environment.