Clinic Front Office & Patient Concierge

Maha Medicare Bali; Provinsi Bali; On-site; IDR 60,000,000 - 90,000,000; Full time

Job summary

Maha Medicare Bali is seeking an administrative receptionist to oversee patient registration, clinic communications, and serve as the information hub for treatments, products, and ongoing promotions.

You will respond to WhatsApp inquiries for the Clinic Administrator, manage incoming and outgoing calls, address patient complaints, and prepare financial reports. Minimum one year in admin, proficiency in Word/Excel, and willingness to work in shifts.

Qualifications

• Minimum of one year of administrative experience, preferably in a clinical setting.
• Proficient in Microsoft Word and Excel.
• Capable of preparing financial reports.
• Honest, detail-oriented and accountable for assigned tasks.

Responsibilities

• Respond to WhatsApp inquiries from the Clinic Administrator.
• Manage incoming and outgoing calls and messages efficiently.
• Address patient complaints via WhatsApp, telephone, or in-person at the clinic.
• Serve as the information hub for treatments, products, and ongoing promotions for patients.

Skills

Attention to detail

Strong communication

Willingness to work in shifts

Tools

Microsoft Word

Microsoft Excel

Job description

Maha Medicare Bali is seeking an administrative receptionist to oversee patient registration, clinic communications, and serve as the information hub for treatments, products, and ongoing promotions.

You will respond to WhatsApp inquiries for the Clinic Administrator, manage incoming and outgoing calls, address patient complaints, and prepare financial reports. Minimum one year in admin, proficiency in Word/Excel, and willingness to work in shifts.