Front Office

PT Situjujur Nusantara Sejahtera; Payangan; On-site; IDR 55,800,000 - 89,280,000; Full time

Job summary

PT Situjujur Nusantara Sejahtera is seeking a Sales Front Office representative to be the primary face of the company in Bali, delivering exceptional service and guiding customers to suitable products. You will greet clients, understand needs, and drive sales through up-selling and cross-selling while maintaining a welcoming front desk.

The role emphasizes strong English communication, teamwork, and a proactive attitude to ensure a seamless customer experience and lasting relationships with

Qualifications

• Proficient in English, both spoken and written.
• Experience in sales or customer service preferred.
• Excellent communication skills and ability to build rapport with customers.
• Able to work independently as well as in a team.
• Proactive, diligent, and highly motivated with strong initiative.
• Basic knowledge of the company’s products or services.

Responsibilities

• Greet and assist customers in a friendly and professional manner.
• Understand customer needs and recommend appropriate solutions or products.
• Perform up-selling and cross-selling to maximize sales opportunities.
• Ensure the front office area is neat, organized, and presentable.
• Create and manage a customer database.
• Follow up with customers after sales or consultations to ensure satisfaction.
• Collaborate with other teams to ensure a seamless customer experience.

Skills

English proficiency

Communication

Teamwork

Independent

Proactive

Job description

As a Sales Front Office representative, you will be the primary face of our company and play a key role in delivering exceptional service to our customers. We are looking for a communicative, results-oriented individual with strong sales capabilities.

Key Responsibilities:

• Greet and assist customers in a friendly and professional manner
• Understand customer needs and recommend appropriate solutions or products
• Perform up-selling and cross-selling to maximize sales opportunities
• Ensure the front office area is always neat, organized, and presentable
• Create and manage a customer database
• Follow up with customers after sales or consultations to ensure satisfaction
• Collaborate with other teams to ensure a seamless customer experience

Qualifications:

• Proficient in English, both spoken and written
• Previous experience in sales or customer service is preferred
• Excellent communication skills and the ability to build rapport with customers
• Able to work independently as well as in a team environment
• Proactive, diligent, and highly motivated with strong initiative
• Basic knowledge of the company’s products or services

Willing to wear a skirt as part of the daily uniform with natural makeup required during working hours