Front Desk & Guest Relations Specialist (Makassar)

Pt Gina Tama Laksana; Makassar; Hybrid; IDR 22,320,000 - 33,480,000; Full time

Job summary

Pt Gina Tama Laksana in Makassar is seeking a Customer Service Apprentice to join the team. The role offers hands-on experience in customer support, learning communication strategies and problem-solving techniques, with a hybrid work model blending in-office training and remote work.

It’s ideal for individuals starting a career in customer relations and who are passionate about helping others. The apprenticeship focuses on developing skills in customer interaction, satisfaction, and retention,

Responsibilities

• Respond to customer inquiries via phone, email, and chat in

Job description

Our client is looking for a friendly and reliable Customer Service Apprentice to join their team in Makassar . This apprenticeship offers a hands-on experience in providing excellent support to customers, learning effective communication strategies and problem-solving techniques. You will work closely with experienced customer service representatives, contributing to customer satisfaction and retention. The role offers a hybrid work model, combining in-office training with the flexibility of remote work. It's an ideal opportunity for individuals passionate about helping others and starting a career in customer relations.

About the Role

Our client is looking for a friendly and reliable Customer Service Apprentice to join their team in Makassar . This apprenticeship offers a hands-on experience in providing excellent support to customers, learning effective communication strategies and problem-solving techniques. You will work closely with experienced customer service representatives, contributing to customer satisfaction and retention. The role offers a hybrid work model, combining in-office training with the flexibility of remote work. It's an ideal opportunity for individuals passionate about helping others and starting a career in customer relations.

Key Responsibilities

• Respond to customer inquiries via phone, email, and chat in