Freight Forward Supervisor

J&T Cargo (PT Global Jet Cargo); Jakarta Pusat; On-site; IDR 133,920,000 - 200,880,000; Full time

Job summary

J&T Cargo (PT Global Jet Cargo) is seeking a Freight Forward Supervisor in Jakarta to oversee export and import operations. You will supervise processes, coordinate with Customs, port authorities, and shipping lines to keep shipments on schedule.

You will lead the export-import team, ensure compliance with regulations, and prepare regular performance reports for management. Fluent English and strong communication are essential; Mandarin is a plus.

Qualifications

• Bachelor's degree in Logistics, Management or related field.
• At least 3 years experience in export-import operations.
• PPJK or customs clearance certificate is a plus.
• Proficient in Excel and reporting tools.

Responsibilities

• Supervise export and import processes to ensure compliance.
• Manage customs clearance and liaise with Bea Cukai and authorities.
• Address port operational issues with shipping lines, forwarders and terminals.
• Verify export/import documents (invoices, packing lists, bills of lading, permits).
• Ensure schedules are met and maintain vendor/partner relationships.
• Lead the export-import team to achieve objectives.
• Prepare regular reports on export and import activities for management.

Skills

English

Mandarin

Communication

Coordination

Education

Bachelor's degree in Logistics/Management

Tools

Excel

Logistics systems

Reporting tools

Job description

About the job Freight Forward Supervisor

Job Description:

• Supervise and ensure all export and import processes run smoothly and comply with applicable regulations and company procedures.
• Manage and monitor custom clearance processes, including export-import documentation and coordination with Customs (Bea Cukai) and related authorities.
• Handle and resolve operational issues at the port, including coordination with shipping lines, forwarders, and terminal operators.
• Verify export and import documents such as invoices, packing lists, bills of lading, and other required permits.
• Ensure shipment schedules are met and maintain strong relationships with vendors, agents, and other external partners.
• Lead, guide, and supervise the export-import team to achieve operational goals efficiently.
• Prepare regular reports and evaluations related to export and import activities for management review.
  

Requirements:

• Minimum Bachelor's degree (S1) in Logistics, Management, or a related field.
• At least 3 years of experience in export-import operations, preferably in logistics or manufacturing industries.
  
• Has PPJK or other custom clearance certificate will be a plus point
  
• Able to speak in English, and fluent in Mandarin will be a plus point
• Proven experience in handling custom clearance, customs processes, and port-related issues.
• Strong knowledge of export-import regulations, documentation, and INSW systems.
• Excellent communication and coordination skills with government institutions and external partners.
• Proficient in computer applications (Excel, logistics systems, and reporting tools).