Finance Supervisor

ATI Business Group; Jakarta Pusat; On-site; IDR 180,000,000 - 240,000,000; Full time

Job summary

ATI Business Group mencari Finance Supervisor untuk memimpin tim operasional keuangan harian, termasuk pembukuan, AR/AP, dan rekonsiliasi, serta memastikan proses berjalan tepat waktu dengan kualitas tinggi.

Anda akan memantau produktivitas tim, mengatasi isu operasional, melakukan analisis akar penyebab, dan bekerja sama dengan unit lain untuk perbaikan berkelanjutan. Pengalaman 2–4 tahun di operasi keuangan atau shared services diutamakan.

Qualifications

• Minimum 2–4 years of experience in operations, shared services, finance operation, or related field, with experience in Team Lead/Supervisor role preferred.

Responsibilities

• Mengawasi operasional keuangan harian (AR, AP, rekonsiliasi) agar tepat waktu, akurat, dan konsisten.
• Memantau produktivitas tim, kualitas kerja, dan kepatuhan terhadap proses yang ditetapkan.
• Mengalokasikan tugas, membagi beban kerja, dan memprioritaskan alur kerja sesuai kebutuhan bisnis.
• Menelusuri masalah operasional, eskalasi, dan outlier secara tepat waktu.
• Melakukan root cause analysis untuk mengidentifikasi masalah berulang dan rekomendasi perbaikan.
• Mengidentifikasi celah proses dan mendukung inisiatif peningkatan berkelanjutan.
• Menyusun dan memantau laporan operasional, pembaruan kinerja, dan persyaratan pelaporan lainnya.
• Bekerja sama dengan tim internal untuk menangani masalah operasional dan memastikan eksekusi berjalan mulus.
• Memberi bimbingan, arahan, dan motivasi kepada anggota tim untuk mencapai produktivitas, kualitas, dan ekspektasi kinerja.
• Memberikan dukungan langsung dalam menangani kasus operasional kompleks dan eskalasi apabila diperlukan.

Skills

People management

Leadership

Analytical skills

Communication

Stakeholder management

Excel

English proficiency

Education

S1 (Sarjana) in Accounting/Finance

Tools

Excel

Job description

DESKRIPSI PEKERJAAN

Key Responsibilities

• Oversee daily finance operational (Account Receivable, Account Payable, Reconciliation) activities to ensure timely, accurate, and consistent delivery.
• Monitor team productivity, work quality, and adherence to established processes and guidelines.
• Manage task allocation, workload distribution, and workflow priorities based on business requirements.
• Investigate and resolve operational issues, exceptions, and escalations in a timely manner.
• Conduct root cause analysis (RCA) to identify recurring issues and recommend corrective actions.
• Identify process gaps and support continuous improvement initiatives to improve efficiency and service quality.
• Prepare and monitor operational reports, performance updates, and other reporting requirements.
• Collaborate with internal teams and stakeholders to address operational concerns and ensure smooth execution.
• Coach, guide, and motivate team members to achieve productivity, quality, and performance expectations.
• Provide hands‑on support in handling complex operational cases and escalations when required.

KUALIFIKASI MINIMUM

Ready to take the lead in driving accurate, efficient, and high-quality finance operations?

As a Finance Supervisor, you will play a key role in keeping day-to-day finance operations running smoothly while leading a team to achieve strong performance and service standards. You’ll oversee daily workloads, monitor productivity and quality, resolve operational issues, and ensure financial processes are completed accurately and on time.

Is This You?

• Minimum 2–4 years of experience in operations, shared services, finance operation, or a related field, with experience in a Team Lead/Supervisor role preferred.
• Good understanding of internal controls, process compliance, and financial procedures.
• Strong people management and leadership skills, with the ability to coach, motivate, and develop team members.
• Strong analytical and problem-solving skills, with the ability to investigate issues and identify root causes.
• Good understanding of workflow management, productivity monitoring, and operational performance.
• Detail-oriented, organized, and able to manage multiple priorities in a fast-paced environment.
• Proactive in identifying process gaps and implementing practical improvements.
• Strong communication and stakeholder management skills.
• Able to handle escalations professionally and make sound decisions within established procedures.
• Comfortable working with operational data, reports, and performance metrics.
• Proficient in Microsoft Office, particularly Excel, for reporting and data analysis.
• Good command of English, both written and verbal, is preferred.
• Willing to work full WFO and/or in shifts, depending on business requirements.

RINGKASAN PERKERJAAN

• *SPESIALISASI**: Accounting and Finance
• *PENDIDIKAN MINIMAL**: S1 (Sarjana)
• *SISTEM KERJA**: On-site
• *TIPE PEKERJAAN**: Full time
• *LOKASI**: Central Jakarta, DKI Jakarta, Indonesia
• *INDUSTRI**: Outsourcing / Offshoring
• *SITUS PERUSAHAAN**: http://atibusinessgroup.com

TENTANG PERUSAHAAN

ATI Business Group is a Global Business Process Management, Technology and Services Company. Our Clients’ businesses are on remarkable journeys as they strive to deliver the best possible outcomes for their customers. Our aim at ATI in working with our Clients’, is to support their continued growth by providing cost effective technology and talented and scalable people resources on demand.

ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one. Since commencing in 2002 with a single discipline of Fare Loading the business has grown today to supporting over 100+ independent work disciplines including Ticketing, Land and Cruise Travel Distribution, Fare Auditing, Finance and Accounting, Robotic Process Automation and Travel Technology.

We believe our success has only been achieved by always listening carefully to our Clients’ business needs and by building an effective working partnership based on trust, quality deliverables, responsiveness and efficient communication. For further information on what makes ATI different, please log on to http://atibusinessgroup.com