Finance Admin Supervisor

White Glove Hiring; Jakarta Pusat; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

ATI Business Group sedang mencari Team Leader untuk memimpin tim kerja guna memenuhi ekspektasi klien dan ATI, mengelola tugas berdasarkan urgensi, serta merespons isu dengan cepat. Anda akan mengoordinasikan kinerja, pelaporan, dan audit kualitas pekerjaan secara rutin di lingkungan bisnis global.

Posisi ini menuntut komunikasi yang kuat dan disiplin tinggi. Posisi ini menuntut gelar terkait, kemampuan bahasa Inggris yang baik, serta minimal dua tahun pengalaman di peran administratif.

Qualifications

• Gelar S1 di bidang terkait.
• Kemampuan analitis dan numerik yang baik.
• Kemampuan berbahasa Inggris yang baik (written & spoken).
• Siap mengevaluasi area perbaikan dan meningkatkan produktivitas tim.
• Siap bekerja dengan jadwal fleksibel.
• Siap WFO 100%.
• Perhatian terhadap detail dan pemecahan masalah.
• Manajemen waktu yang baik dalam prioritas tugas.
• Mampu beradaptasi dengan lingkungan kerja dinamis.
• Minimal 2 tahun pengalaman kerja di peran administratif.

Responsibilities

• Melacak tugas selesai dan waktu yang dibutuhkan tiap anggota tim.
• Mengarahkan anggota tim untuk memenuhi SLA klien.
• Membahas kinerja/ perilaku dan menyampaikan surat pelanggaran jika perlu.
• Menyesuaikan jadwal dan memastikan ketersediaan tenaga kerja sesuai perjanjian layanan.
• Memantau alur kerja dan menawarkan solusi perbaikan.
• Mengelola komunikasi dengan klien dan menyiapkan laporan.
• Menyiapkan dan mempresentasikan kinerja tim dan individu berdasarkan KPI internal.
• Memberi kontrol kualitas/audit pada tugas tim.
• Menyampaikan pembaruan kepada ATI leadership secara berkala.

Skills

Gelar Sarjana di Keuangan/Akuntansi/BA

Kemampuan Bahasa Inggris (Lisan & Tul

Education

Sarjana di bidang Keuangan/Akuntansi/Administrasi Bisnis

Job description

DESKRIPSI PEKERJAAN

We are looking for a talented, enthusiastic, detail-oriented person who loves working in a fast-paced, multinational environment. As the Team Leader, you will manage your team members to meet the Client’s and ATI’s expectations on performance and behavior. You will manage the team’s tasks in terms of urgency and priority, and respond quickly and appropriately to issues that arise.

To succeed in this role, you should have strong attention to detail, be organized and self-motivated, possess excellent communication, and record‑keeping skills.

Responsibilities

• You will track the tasks completed and time taken by each team member to monitor productivity and capacity.
• You will manage and motivate team members to ensure the team is achieving the SLAs from the client.
• You will speak to team members about performance or behavioral issues and can present violation letters when it is appropriate.
• You will adapt quickly to changes in scheduling and make appropriate decisions to ensure manpower coverage is provided for the client – as defined by the service agreement.
• You will monitor workflow to identify any areas of improvement and offer implementable solutions.
• You will manage communication with the client and prepare requested reports for the client.
• You will regularly prepare and present data on each team’s and each individual’s performance based on internal KPIs to ATI leadership.
• You will provide quality control/auditing on team members’ tasks.
• You will maintain regular communication with ATI leadership on updates in the teams.

KUALIFIKASI MINIMUM

• Have a Bachelor’s Degree in Finance, Accounting, or Business Administration or other related backgrounds from honorable universities.
• Excellent English comprehension. Fluent in both written and spoken English.
• Excellent analytical and numerical skills.
• Willingness to evaluate areas of improvement and suggest effective solutions to enhance team productivity.
• Willingness to work with a flexible schedule.
• Willingness to WFO 100%.
• Strong attention to detail and problem‑solving skills.
• Good time management – able to prioritize tasks appropriately.
• Able to adapt to a dynamic work environment.
• At least 2 years of working experience in an administrative role (including data entry).

RINGKASAN PERKERJAAN

• SPESIALISASI: Accounting and Finance
• PENDIDIKAN MINIMAL: S1 (Sarjana)
• SISTEM KERJA: On-site
• TIPE PEKERJAAN: Full time
• LOKASI: Central Jakarta, DKI Jakarta, Indonesia
• INDUSTRI: Outsourcing / Offshoring
• SITUS PERUSAHAAN: http://atibusinessgroup.com

TENTANG PERUSAHAAN

ATI Business Group is a Global Business Process Management, Technology and Services Company. Our Clients’ businesses are on remarkable journeys as they strive to deliver the best possible outcomes for their customers. Our aim at ATI in working with our Clients’, is to support their continued growth by providing cost effective technology and talented and scalable people resources on demand.

ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one. Since commencing in 2002 with a single discipline of Fare Loading the business has grown today to supporting over 100+ independent work disciplines including Ticketing, Land and Cruise Travel Distribution, Fare Auditing, Finance and Accounting, Robotic Process Automation and Travel Technology.

We believe our success has only been achieved by always listening carefully to our Clients’ business needs and by building an effective working partnership based on trust, quality deliverables, responsiveness and efficient communication. For further information on what makes ATI different, please log on to http://atibusinessgroup.com