Finance Administrator Trainee

Touch Support; Jakarta Pusat; Remote; IDR 167,400,000 - 234,360,000; Full time

Benefits offered by this job

Initial and ongoing training

Clear promotional path with salaryIn-

Job summary

Touch Support is seeking several Accounts Receivable specialists for a fully remote position based in Indonesia. You will handle billing, invoicing, and data entry in the accounting system while reconciling deposits and cash postings. The role requires English proficiency and the ability to work US business hours (7:00 pm–3:00 am WIB).

Join a multinational BPO environment with online onboarding, training, and opportunities for growth as you support clients across regions.

Qualifications

• Billing experience is required.
• English proficiency is required (Upper-Intermediate to Advanced).
• Ability to work within US business hours (7:00 pm - 3:00 am WIB).
• Strong attention to detail and multitasking ability.

Responsibilities

• Prepare and submit all billing and invoicing.
• Input accounting data into the accounting system.
• Prepare and reconcile bank deposits and cash postings.
• Record AP/AR transactions and cash postings.
• Maintain records of all incoming payments.
• Investigate discrepancies and verify account information.
• Research, negotiate, and reconcile chargebacks and third‑party claims.
• Review financial documents: invoices, bills, accounts payable/receivable.
• Process business expenses and manage day-to-day transactions.
• Liaise with customers and vendors as required.

Job description

We are a multinational Business Process Optimization company based in the United States. We have over 350 employees in the United States and Europe, and we are rapidly expanding our Accounts Receivable team to work with our clients. We are looking for several individuals motivated to develop their careers in finance and strive in a dynamic and multicultural environment like ours.

Our position is entirely a work-from-home position, and we have a lot of experience and success in training and onboarding new team members online.

For that reason, we are accepting applications from anywhere in Indonesia!

Role & responsibilities

• Prepare and submit all billing and invoicing
• Input accounting data into the accounting system
• Prepare and reconcile bank deposits, reconciling cash
• Record AP and AR transactions and cash posting
• Maintain precise records of all incoming payments
• Verify the validity of account discrepancies by obtaining and investigating information
• Research, negotiate, and reconcile chargeback and third-party claims
• Review and entry of financial documentation such as invoices, bills, accounts payables, and accounts receivable
• Review of bank and credit card transactions
• Processing business expenses
• Managing day-to-day transactions
• Liaising with customers and vendors as and when required
• Close invoices (payments and other closure methods)
• Perform additional job-related tasks assigned by the employer

Preferred candidate profile

• Proficiency in English from Upper-Intermediate (B2, C1, C2)
• Experience in billing
• Ability to work within US business hours (7:00 pm - 3:00 am WIB)
• Proficiency in working with computer and office programs
• Attention to detail, ability to prioritize, and multitask

Perks and benefits

• Initial and ongoing training and mentoring
• Clear promotional path with competitive salary increases