Finance & Operations Associate
Are you someone who enjoys working with data, solving problems, and ensuring every detail is accurate? Do you thrive in a fast-paced environment where your work directly supports business operations and delivers exceptional service?
We're looking for a Finance & Operations Associate to join our team. In this role, you'll support a variety of finance and operational processes, ensuring transactions, records, and day-to-day business activities are completed accurately, efficiently, and on time.
Key Responsibilities
- Verify, process, and record financial transactions and operational requests accurately and within agreed service levels.
- Maintain accurate records, reports, and supporting documentation while ensuring data integrity.
- Investigate discrepancies, resolve exceptions, and follow up on outstanding items with relevant stakeholders.
- Respond to internal and external enquiries professionally and within established turnaround times.
- Collaborate with cross-functional teams to support daily finance and operational activities.
- Perform reconciliation and administrative tasks to ensure operational accuracy and compliance.
- Support ad hoc back‑office activities and continuous process improvement initiatives.
- Contribute to achieving team productivity, quality, and service performance targets.
Is This You?
- Bachelor's degree in Accounting, Finance, Business Administration, Economics, or a related field.
- English proficiency of CEFR B2 or above.
- Willing to work on a rotating roster, including overnight shifts, weekends, and public holidays.
- Willing to be based in BSD and/or Jakarta.
- Strong attention to detail with the ability to manage high volumes of work accurately.
- Good analytical and problem‑solving skills.
- Strong organizational and time management skills.
- Excellent communication skills and the ability to collaborate with multiple stakeholders.
- Experience in finance, accounting, business operations, or shared services through full-time work, internships, or relevant academic projects.
- Experience in processing high volumes of transactions or operational tasks.
- Familiarity with ERP systems, financial systems, or business operation platforms.
- Experience working in a BPO, shared services, or multinational environment.