Field Tire Engineer - On-Site Tech & Training Lead

PT. Sailun Tire Indonesia; Jakarta Utara; On-site; IDR 120,000,000 - 210,000,000; Full time

Job summary

PT. Sailun Tire Indonesia seeks an on-site technical support engineer to assist dealers, fleets, and mining customers with tire inspection, troubleshooting, and performance monitoring. You will conduct lifecycle checks and field testing to support product improvements and customer solutions.

The role includes delivering technical training, supporting sales during trials, and preparing field reports with actionable recommendations in a travel-heavy environment across assigned regions.

Qualifications

• Bachelor’s degree in Mechanical, Industrial, Automotive, or related engineering fields.
• 1–3 years experience in field service, technical support, tire engineering, or automotive/industrial roles.
• Strong analytical and problem-solving skills for diagnosing tire or equipment issues.
• Able to work in challenging environments such as mining sites and industrial areas.
• Willing to travel frequently (70% on-site, 30% WFH/WFO per month).

Responsibilities

• Provide on-site technical support to dealers, fleets, and mining customers.
• Conduct tire inspection, troubleshooting, and performance monitoring.
• Perform lifecycle checks and maintenance practice verification.
• Carry out field testing, data collection, and failure analysis.
• Deliver technical training for customers and internal teams.
• Support Sales & Marketing during product trials and technical presentations.
• Handle technical claims, prepare field reports, and deliver recommendations.

Skills

Analytical thinking

Problem-solving

Field service experience

Willingness to travel

Tire/fleet/mining knowledge

Education

Bachelor’s degree in Mechanical/Industrial/Automotive or related engineering fields

Job description

PT. Sailun Tire Indonesia seeks an on-site technical support engineer to assist dealers, fleets, and mining customers with tire inspection, troubleshooting, and performance monitoring. You will conduct lifecycle checks and field testing to support product improvements and customer solutions.

The role includes delivering technical training, supporting sales during trials, and preparing field reports with actionable recommendations in a travel-heavy environment across assigned regions.