Field Service Engineer – Industrial Equipment & Process Support

GEA Group; Kota Medan ᯔᯩᯑᯉ᯲; On-site; IDR 70,000,000 - 110,000,000; Full time

Job summary

GEA seeks a motivated Field Service Engineer to install, commission, troubleshoot, and maintain industrial homogenizer systems across food & beverage, dairy, pharmaceutical, cosmetics, and chemical sectors. You will act as a trusted technical advisor, ensuring equipment reliability and process efficiency at customer sites.

The role requires hands-on mechanical skills, process engineering knowledge, and the ability to work independently at remote locations, with a focus on quality service and

Qualifications

• Bachelor's Degree or Diploma in Mechanical Engineering, Chemical Engineering, Process Engineering or Mechatronics Engineering.
• Minimum 3 years of field service, maintenance, or process engineering experience.
• Experience with homogenizers, high-pressure pumps, separators, heat exchangers, filling systems, processing equipment, or rotating machinery is highly preferred.
• Experience supporting food & beverage, dairy, pharmaceutical, cosmetics, or chemical manufacturing plants is advantageous.

Responsibilities

• Install, start-up, commissioning and validation of homogenizers and related processing equipment.
• Test equipment performance and ensure compliance with operational specifications.
• Support factory acceptance tests (FAT) and site acceptance tests (SAT).
• Execute preventive, predictive and corrective maintenance activities.
• Diagnose and resolve mechanical, hydraulic, pneumatic, process and operational issues.
• Troubleshoot high-pressure homogenization systems, pumps, valves, seals, pistons, hydraulic systems and related process equipment.
• Assist customers in optimizing homogenization processes to improve product quality and production efficiency.
• Provide technical recommendations on pressure settings, flow rates, product characteristics and process parameters.
• Support process improvement initiatives for dairy, beverage, pharmaceutical, cosmetic and liquid food applications.
• Provide on-site and remote technical support and operator and maintenance training.
• Prepare detailed service reports and recommendations following service visits.
• Build and maintain strong relationships with customers and stakeholders.
• Identify opportunities for spare parts replacement, equipment upgrades, and service contracts.

Skills

Pumps & Fluid Handling

Bearings & Seals

Hydraulic Systems

Pneumatic Systems

Root Cause Analysis

Troubleshooting

Documentation

Education

Mechanical Engineering

Chemical Engineering

Process Engineering

Mechatronics Engineering

Tools

PLC Systems

VFDs

Instrumentation

Sensors

Job description

GEA seeks a motivated Field Service Engineer to install, commission, troubleshoot, and maintain industrial homogenizer systems across food & beverage, dairy, pharmaceutical, cosmetics, and chemical sectors. You will act as a trusted technical advisor, ensuring equipment reliability and process efficiency at customer sites.

The role requires hands-on mechanical skills, process engineering knowledge, and the ability to work independently at remote locations, with a focus on quality service and