Field Service Engineer - Cps Indonesia

Atlas Copco

Indonesia

On-site

IDR 120,000,000 - 180,000,000

Full time

14 days+

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Job summary

Atlas Copco dalam Jakarta mencari Field Service Engineer – CPS Indonesia untuk menyediakan layanan produk profesional di lokasi pelanggan maupun bengkel. Peran ini menuntut kemampuan mendiagnosis masalah, melakukan kalibrasi, dan menyusun laporan teknis dengan kepatuhan pada prosedur perusahaan.

Pengalaman minimal 1 tahun di layanan teknik, pengetahuan IT/jaringan, serta kemampuan pemrograman/PLC akan sangat membantu.

Qualifications

Pengalaman setidaknya 1 tahun di lingkungan layanan rekayasa.
Pengetahuan IT, jaringan, dan basis data akan menjadi keuntungan.
Pemahaman PLC akan menjadi nilai tambah.

Responsibilities

Memberikan layanan produk secara profesional di lokasi pelanggan atau bengkel.
Diagnosis kinerja CPD dan pengambilan tindakan korektif.
Identifikasi suku cadang dan consumables yang dibutuhkan.
Kalibrasi, pengujian, pemrograman, dan sertifikasi pekerjaan layanan.
Menyusun laporan teknis layanan di situs atau bengkel.

Skills

Engineering skills

IT/Networking

PLC literacy

Tools

Raven DB

Job description

Field Service Engineer - CPS Indonesia

Perusahaan : Atlas Copco Jenis Pekerjaan : Full-Time Indonesia

Deskripsi Pekerjaan - Field Service Engineer - CPS Indonesia

Your mission
To perform a high level of customer service, respond to customer needs, work to meet customer expectations and improve customer satisfaction by providing a professional product and software services in the role of member of Chicago Pneumatic Division team

The role

To provide full and professional product services at customer location or at workshop
To diagnose problematic and inefficient performance of CPD products and take appropriate action to rectify performance
To identify and source spare parts and consumables required for the responsible service jobs
To carry out calibration, testing, programming and certification of service job assigned according to company standard procedures
To generate technical reports on service provided at site or inside workshop
To undertake ad-hoc service jobs as necessary both at customer site or inside workshop
To incorporate flexible attitude to working out of normal working environment as and when required.
To provide company software debugging, troubleshooting and ensure software back to work properly
To arrange field and workshop equipment and replacement parts ready for service jobs and timely manage recording of those equipment and parts
To finish service documents according to company or customer requirements
To raise red flag or request for support when there is business or technical risk
To follow strictly on safety, health, environment and quality policy and report safety risks to prevent future accident
To follow and fulfill all service documents and procedure to meet both internal and external audit requirements

Skills and experience

Good engineering skills, with at least 1 year experience in an Engineering service environment
IT, Network and database knowledge (Raven db will be an advantage)
PLC literation will be an advantage

Are we a good fit?

Service mind with high degree of flexibility
Ability to build strong and effective working relationships with both customers and colleagues
Self motivation
Ability to work individually and as part of team

Choose your career with us!

Chicago PneumaticTools Division (CPTD) is adivision within the Atlas Copco Group, one of the world's leading industrial companies specializing in compressed air, vacuum, industrial, and power solutions. Chicago Pneumatic joined the Group in 1987 and has since operated as a dedicated brand serving industrial, vehicle service, and construction markets. Brands under CPTD such as Desoutter, Chicago Pneumatic, Fuji, Setitec, Nexonar and Rodcraft.

The Chicago Pneumatic Tools Division focuses on delivering reliable and cost-effective: