Field Sales: Qris & Edc Merchant Acquisition

HiLoker; Denpasar; On-site; IDR 300,000,000 - 600,000,000; Full time

Job summary

HiLoker in Bali is seeking a Wedding Sales Manager to lead local catering and social event sales, ensuring timely handoff for service delivery. You will aim to hit catering revenue goals by upselling opportunities and coordinating with internal teams to maximize revenue and guest satisfaction.

The role requires experience in hospitality sales or a related field, with strong negotiation and relationship-building skills to drive loyalty and repeat business.

Qualifications

• 2 years experience in Sales & Marketing, Guest Services, Front Desk, or related professional.
• OR a 2-year degree in Business Administration, Marketing, Hotel & Restaurant Management, or related major; no work experience required.

Responsibilities

• Manage sales efforts for local catering and social events for the hotel.
• Collaborate with Sales Office and Area Sales channels to coordinate efforts.
• Respond to inbound catering opportunities and qualify new business.
• Close opportunities to meet personal and hotel revenue goals.
• Negotiate contracts and design creative catered events.
• Upsell packages and food & beverage to maximize revenue.
• Prepare proposals, contracts, and customer communications.
• Monitor guest issues to ensure service recovery and loyalty.

Skills

Sales & Marketing

Negotiation

Customer Service

Education

High school diploma or GED

2-year degree in Business Administration/Marketing/Hotel & Restaurant Management

Job description

Wedding Sales Manager

Additional Information

Job Number

Job Category Sales & Marketing

Location Jalan A.A. Gede Rai, Lodtunduh, Ubud Bali 80571, Indonesia

VIEW ON MAP ( Full Time

Located Remotely? N

Position Type Management

JOB SUMMARY

The Wedding Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional.
• OR
• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.

CORE WORK ACTIVITIES

Managing Sales Activities

• Manages sales efforts for the hotel including local corporate and social catering.
• Works collaboratively with off-property sales channels (e.g., Sales Office, Area Sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative.
• Responds to incoming catering opportunities for the hotel.
• Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals.
• Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Closes the best opportunities for the hotel based on market conditions and hotel needs.
• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
• Designs, develops and sells creative catered events.
• Maximizes revenue by up-selling packages and creative food and beverage.
• Manages catering sales revenue and operation budgets, and provides forecasting reports.
• Develops menus which drive sales.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Participates in and practices daily service basics of the brand.
• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
• Ensures successful performance by increasing revenues, controlling expenses and providing a return on