Field Collections Specialist

Pt Bank Dbs Indonesia; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 60,000,000 - 100,000,000; Full time

Benefits offered by this job

Competitive salary

On-site work in Tangerang

Health insurance

Professional growth

Job summary

Pt Bank Dbs Indonesia in Tangerang, Banten, ID, is seeking an Accounts Receivable Specialist to join its finance team on-site. You will manage customer accounts, process payments, and help ensure timely collections to support cash flow.

The role requires accuracy, strong Excel and AR knowledge, and the ability to work in a collaborative office environment. A diploma in Accounting or Finance is preferred, with 2–4 years' experience in accounts receivable.

Qualifications

• Bachelor’s degree in Accounting or Finance preferred.
• 2–4 years of experience in Accounts Receivable.
• Proficiency in accounting software (e.g., SAP, Oracle, QuickBooks) and MS Excel.
• Strong understanding of AR processes, credit policies, and collection techniques.

Responsibilities

• Process customer payments accurately and efficiently (checks, electronic transfers, credit cards).
• Apply payments to customer accounts in the system.
• Generate and send invoices to customers in a timely manner.
• Monitor customer accounts for non-payments and delays; follow up via phone and email.
• Assist with month-end close related to AR.

Skills

Accounts Receivable

Data entry

Excel

Communication

Teamwork

Education

Accounting/Finance degree

Tools

SAP

Oracle

QuickBooks

Excel

Job description

Our client is seeking a proactive and detail-oriented Accounts Receivable Specialist to join their finance team. This is an on-site position, located in Tangerang, Banten, ID , offering the opportunity to work within a dynamic office environment. The Accounts Receivable Specialist will be responsible for managing customer accounts, processing incoming payments, and ensuring timely collection of outstanding balances. You will play a crucial role in maintaining the company's cash flow and customer financial relationships. We are looking for an individual with strong organizational skills, excellent communication abilities, and a commitment to accuracy. This role is ideal for someone who enjoys working with numbers and contributing to the financial health of an organization.

Key Responsibilities

• Process customer payments accurately and efficiently (checks, electronic transfers, credit cards).
• Apply payments to customer accounts in the accounting system.
• Generate and send out invoices to customers in a timely manner.
• Monitor customer account details for non-payments, delayed payments, and other issues.
• Follow up with customers on outstanding balances via phone and email.
• Resolve billing issues and discrepancies promptly.
• Prepare and maintain aging reports and analyze accounts receivable aging.
• Assist with month-end closing procedures related to accounts receivable.
• Develop and maintain strong relationships with customers regarding their accounts.
• Ensure compliance with company credit policies and procedures.

Requirements

• High school diploma or equivalent; Associate's or Bachelor's degree in Accounting or Finance is preferred.
• 2-4 years of experience in Accounts Receivable.
• Proficiency in accounting software (e.g., SAP, Oracle, QuickBooks) and Microsoft Excel.
• Strong understanding of AR processes, credit policies, and collection techniques.
• Excellent data entry skills with a high level of accuracy.
• Strong organizational and time management abilities.
• Effective communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team in an office environment.
• Detail-oriented and proactive in problem-solving.

Benefits

• Competitive salary and performance-based incentives.
• On-site work environment in Tangerang.
• Comprehensive health insurance coverage.
• Opportunities for professional growth and training.
• Paid time off and company holidays.
• Access to modern office facilities and a collaborative team setting.