Ar & Invoicing Specialist

Alodokter; Jawa Barat; On-site; IDR 66,960,000 - 100,440,000; Full time

Benefits offered by this job

Competitive salary

Incentives

On-site in Tangerang

Health insurance

Professional growth

Paid time off

Modern facilities

Job summary

Alodokter in Tangerang, Indonesia, is seeking an Accounts Receivable Specialist to join our finance team. This on-site role focuses on processing customer payments, invoicing, and maintaining accurate AR records.

You will reconcile accounts, monitor aging, and collaborate with branches to resolve discrepancies. Strong attention to detail and knowledge of SAP/Excel preferred. Opportunity for growth in a dynamic office environment.

Qualifications

• Associates degree in Accounting or higher.
• 2–4 years AR experience.
• Proficient in SAP, Oracle or QuickBooks and Excel.
• English proficiency.
• Detail-oriented with strong data entry.
• Able to work independently and in a team.

Responsibilities

• Process customer payments accurately and efficiently.
• Apply payments to customer accounts in the accounting system.
• Generate and send invoices to customers promptly.
• Monitor aging and follow up on non-payments.
• Resolve billing discrepancies promptly.
• Reconcile accounts receivable in AR software (e.g., Sage).

Job description

About the Role

Our client is seeking a proactive and detail-oriented Accounts Receivable Specialist to join their finance team. This is an on‑site position, located in Tangerang, Banten, ID, offering the opportunity to work within a dynamic office environment. The Accounts Receivable Specialist will be responsible for managing customer accounts, processing incoming payments, and ensuring timely collection of outstanding balances. You will play a crucial role in maintaining the company’s cash flow and customer financial relationships. We are looking for an individual with strong organizational skills, excellent communication abilities, and a commitment to accuracy. This role is ideal for someone who enjoys working with numbers and contributing to the financial health of an organization.

Essential Job Functions

• Submit customer invoices in their portals to ensure timely payment.
• Follow established procedures for processing cash receipting (EFT and credit card).
• Research and process valid customer refunds.
• Communicate with branches regarding payment discrepancies.
• Distribute ATBs with analysis of overdue amounts and expected payment dates.
• Investigate and resolve client queries.
• Provide receipt/payment support to branches.
• Reconcile customer accounts in Sage Accounting Software.
• Communicate with clients via phone and/or email.
• Relieve for Accounts Payable when required.

Essential Skills and Qualifications

• Strong working knowledge of accounts receivable.
• Attention to detail and accuracy.
• Good communication and interpersonal skills.
• Strong organisational and decision‑making skills.
• Ability to problem‑solve.
• Negotiation and conflict management skills.
• Strong experience in general bookkeeping procedures.
• Proficient in relevant computer applications.

Qualifications

• Education: Associates or better in Accounting.
• Experience: Must have completed secondary school with satisfactorily results in Mathematics. Proficiency in English required. Applicants studying an accounting degree may be considered.

Key Responsibilities

• Process customer payments accurately and efficiently (checks, electronic transfers, credit cards).
• Apply payments to customer accounts in the accounting system.
• Generate and send out invoices to customers in a timely manner.
• Monitor customer account details for non‑payments, delayed payments, and other issues.
• Follow up with customers on outstanding balances via phone and email.
• Resolve billing issues and discrepancies promptly.
• Prepare and maintain aging reports and analyze accounts receivable aging.
• Assist with month‑end closing procedures related to accounts receivable.
• Develop and maintain strong relationships with customers regarding their accounts.
• Ensure compliance with company credit policies and procedures.

Requirements

• High school diploma or equivalent; Associate's or Bachelor's degree in Accounting or Finance is preferred.
• 2-4 years of experience in Accounts Receivable.
• Proficiency in accounting software (e.g., SAP, Oracle, QuickBooks) and Microsoft Excel.
• Strong understanding of AR processes, credit policies, and collection techniques.
• Excellent data entry skills with a high level of accuracy.
• Strong organizational and time management abilities.
• Effective communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team in an office environment.
• Detail‑oriented and proactive in problem‑solving.

Benefits

• Competitive salary and performance‑based incentives.
• On‑site work environment in Tangerang.
• Comprehensive health insurance coverage.
• Opportunities for professional growth and training.
• Paid time off and company holidays.
• Access to modern office facilities and a collaborative team setting.