Field Applications Engineer

CV GIGA SOLUSI; Jakarta Utara; On-site; IDR 180,000,000 - 360,000,000; Full time

Job summary

CV GIGA SOLUSI is looking for a Field Application Engineer (FAE) to understand customers' technical needs and deliver the right products and solutions from initial consultation to implementation and purchase.

You will collaborate with sales to leverage technical expertise, develop prototypes, and present technical solutions. Travel to customers is required, and strong communication in Bahasa Indonesia and English is essential.

Qualifications

• Minimum 2 years of experience as an FAE or in a related technical role; fresh graduates are welcome.
• Strong communication, presentation, and negotiation skills.
• Knowledge of electronics, embedded systems, and microcontrollers is desirable.

Responsibilities

• Understand the company’s products and solutions and effectively explain them to customers.
• Provide technical support from design through implementation.
• Develop prototypes based on customer requirements.
• Prepare and deliver product presentations and technical solution presentations to customers.
• Develop relationships and support the process from requirements to purchase.
• Travel to customers and support business trips as needed.

Skills

Field Application Engineer

Technical sales

Customer interaction

Presentation

Problem-solving

English

Bahasa Indonesia

Education

Electrical Engineering / related field

Job description

As a Field Application Engineer (FAE), you will support customers by understanding their technical needs and providing the right products and solutions. You will work closely with customers from initial consultation to implementation and purchase, while also supporting sales through technical expertise.
This role is ideal for someone who enjoys technology, problem-solving, customer interaction, and sales. Job Description

Understand the company’s products and solutions and effectively explain them to customers.

Provide technical support from the product design stage through implementation.

Understand customer requirements and provide appropriate product and technical solutions.

Assist in developing prototypes based on customer requirements.

Prepare and deliver product presentations and technical solution presentations to customers.

Develop customer relationships and support the process from initial requirements through to purchase.

Maintain good relationships with customers and respond promptly to their needs.

Support the achievement of sales targets through effective solutions and technical support.

Prepare regular reports on activities and customer visits.

Qualifications

Minimum D3/Bachelor’s degree in Electrical Engineering, Computer Engineering, Mechatronics Engineering, or a related field.

Minimum 2 years of experience as an FAE, Sales Engineer, Technical Sales, Field Service Engineer, or in a related technical role. Fresh graduates are welcome to apply.

Basic understanding of electronics, electronic circuits, embedded systems, and microcontrollers.

Strong interest in technology, sales, and customer development.

Good communication, presentation, negotiation, and problem-solving skills.

Proficient in both spoken and written Bahasa Indonesia and English.

Eager to learn and able to keep up with product and technology developments.

Able to work independently and as part of a team, with a strong target-oriented mindset.

Willing to visit customers and travel for business trips outside the city.

Must hold a valid SIM A and/or SIM C (Indonesian driver's license).

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