Field Aftersales Technician – Automotive Diagnostics

PT Omoway Technology Indonesia; Kota Bandung; Vor Ort; IDR 60.000.000 - 96.000.000; Vollzeit

Zusammenfassung

PT Omoway Technology Indonesia is seeking an Aftersales Technical Support specialist for West Java, Bandung area. You will diagnose and resolve vehicle issues, provide technical guidance to dealers and service centers, and conduct on-site inspections and troubleshooting.

You will prepare technical reports, support warranty processes, and collaborate with the Aftersales Supervisor to elevate service quality. Frequent travel within Jabodetabek and Bandung is required.

Qualifikationen

• Diploma or Bachelor's in Automotive/Mechanical Engineering or related field.
• 1–2 years in automotive technical support, maintenance, or aftersales.
• Strong knowledge of vehicle systems, mechanical and electrical components.
• EV and motorcycle diagnostics/repairs are a plus.
• Willing to travel frequently within Jabodetabek and Bandung.

Aufgaben

• Provide technical support to dealers, service centers, and technicians for vehicle issues.
• Diagnose and troubleshoot vehicle problems; offer repair guidance.
• Conduct on-site visits for inspections, repairs, and troubleshooting.
• Support maintenance, repairs, and warranty claim processes per procedures.
• Coordinate with Aftersales Supervisor and teams to resolve complex issues.
• Prepare technical reports and feedback for product improvement.
• Assist in technical training for dealer technicians and service staff.
• Monitor aftersales service quality and ensure efficient handling of issues.
• Travel within the assigned area to provide field technical support.

Kenntnisse

Vehicle systems

Electrical systems

Troubleshooting

Communication

Report writing

Travel readiness

Ausbildung

Automotive Engineering

Mechanical Engineering

Related field

Jobbeschreibung

PT Omoway Technology Indonesia is seeking an Aftersales Technical Support specialist for West Java, Bandung area. You will diagnose and resolve vehicle issues, provide technical guidance to dealers and service centers, and conduct on-site inspections and troubleshooting.

You will prepare technical reports, support warranty processes, and collaborate with the Aftersales Supervisor to elevate service quality. Frequent travel within Jabodetabek and Bandung is required.