FB Host - Mandarin Speaker

Batiqa; Indonesia; On-site; IDR 39,060,000 - 61,380,000; Full time

Job summary

Batiqa in Karawang, Indonesia is seeking an F&B Host (Mandarin Speaker) to warmly greet guests, manage reservations, and escort guests to their tables, delivering a high-quality dining experience for Mandarin-speaking guests from arrival to departure. Requirements include fluent Mandarin, strong English, and 1 year of hospitality experience (fresh graduates with Mandarin are welcome).

Neat appearance, excellent interpersonal skills, and the ability to stay calm under peak service are essential.

Qualifications

• Fluent in spoken Mandarin suitable for interacting with native speakers.
• Proficiency in English is required.
• Minimum 1 year of experience as a Host/Greeter/F&B staff in hospitality; fresh graduates with strong Mandarin skills are welcome.
• Neat, professional appearance and well-groomed.
• Excellent interpersonal and communication skills; able to stay calm under pressure during peak hours.

Responsibilities

• Greet guests warmly on arrival and manage reservations.
• Escort guests to their designated tables and ensure a smooth seating experience.
• Provide exceptional customer service in Mandarin to guests from arrival to departure.
• Collaborate with team to maintain a professional and welcoming dining environment.

Skills

Mandarin fluency

English proficiency

Interpersonal skills

Teamwork

Job description

Karawang, Indonesia

The F&B Host (Mandarin Speaker) is responsible for greeting guests warmly, managing reservations, and escorting guests to their designated tables. This role focuses on delivering exceptional customer service, specifically for Mandarin-speaking guests, ensuring an enjoyable and high-quality dining experience from arrival to departure.

Requirements

Fluent in spoken Mandarin with strong communication skills suitable for interacting with native speakers. Proficiency in English is required.

Minimum 1 year of experience as a Host, Greeter, or Front-of-House staff in a restaurant, hotel, or hospitality environment. (Fresh graduates with strong Mandarin skills are welcome to apply.)

Neat, professional, and well-groomed appearance.

Excellent interpersonal and communication skills.

Ability to work effectively in a team and remain calm under pressure during peak service hours.