F&B Operations Leader: Scale Multi‑Outlet Excellence

Skavana Consumer Partners; Jakarta Utara; On-site; IDR 350,000,000 - 650,000,000; Full time

Job summary

Skavana Consumer Partners is seeking a highly driven Operations Manager to lead and scale our F&B operations across multiple outlets. You will oversee daily execution, SOP compliance, and service quality to ensure consistency and profitability.

We value a builder mindset, strong leadership, and the ability to deliver speed and precision in fast-paced environments. You will collaborate with cross-functional teams and monitor KPIs to drive continuous improvement in customer experience.

Qualifications

• Minimum 8 years of experience in F&B operations.
• Proven track record in managing multi-outlet operations.
• Strong leadership and team management skills.
• Hands-on, detail-oriented, and execution-driven.
• Experience in fast-paced, high-standard F&B environments (QSR / healthy concepts / premium casual dining).
• Strong understanding of SOPs, P&L, and operational metrics.

Responsibilities

• Oversee end-to-end outlet operations, including daily execution, SOP compliance, and service quality.
• Drive operational efficiency, cost control, and margin improvement.
• Lead, train, and manage multi-unit teams.
• Ensure Exellence in store execution and customer experience
• Collaborate with cross-functional teams (marketing, supply chain, finance)
• Monitor KPIs and implement data-driven improvements.

Skills

Multi-unit operations leadership

Cost control and margin improvement

Data-driven decision making

Team leadership

Job description

Skavana Consumer Partners is seeking a highly driven Operations Manager to lead and scale our F&B operations across multiple outlets. You will oversee daily execution, SOP compliance, and service quality to ensure consistency and profitability.

We value a builder mindset, strong leadership, and the ability to deliver speed and precision in fast-paced environments. You will collaborate with cross-functional teams and monitor KPIs to drive continuous improvement in customer experience.