F&B Operations Lead — High-Volume, Fast-Paced

Ruang Dinamika Cakra; Jakarta Utara; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

Ruang Dinamika Cakra is seeking an Operational Manager to run the daily operations of two fast-paced F&B outlets in Kelapa Gading, North Jakarta. You ensure consistent food quality, fast service, safe environments, and cost control while delivering a great guest experience.

You will open/close outlets, supervise peak hours, manage staff schedules, and reconcile daily cash and online sales. A hands-on leader, you’ll uphold hygiene and safety standards and drive continuous improvement.

Qualifications

• 3+ years in F&B operations with supervisory or managerial experience.
• Strong knowledge of food cost control, inventory management, FIFO.
• Experience in high-volume, fast-paced outlets.
• Willing to work shifts, weekends, and public holidays.

Responsibilities

• Open and close outlets; verify staff readiness, cleanliness, equipment, stock, and POS/online ordering systems.
• Supervise daily service during peak hours; manage queues, portions, speed, and complaints.
• Oversee food preparation and quality standards (taste, portion, hygiene).
• Control food cost and waste; conduct stock counts and track leftovers.
• Manage staff scheduling, attendance, coaching, and discipline.
• Reconcile daily cash, POS, and QRIS/online sales; review voids/discounts.
• Ensure compliance with food safety, hygiene, halal handling, licenses.
• Monitor equipment maintenance and cold-chain conditions.
• Submit daily sales reports to owner outlining key metrics.

Skills

Leadership

Communication

Problem-solving

Staff management

Customer service

POS systems

Excel/Google Sheets

Scheduling

Shift work

Quality control

Tools

POS systems

Excel/Google Sheets

Delivery platforms

Job description

Ruang Dinamika Cakra is seeking an Operational Manager to run the daily operations of two fast-paced F&B outlets in Kelapa Gading, North Jakarta. You ensure consistent food quality, fast service, safe environments, and cost control while delivering a great guest experience.

You will open/close outlets, supervise peak hours, manage staff schedules, and reconcile daily cash and online sales. A hands-on leader, you’ll uphold hygiene and safety standards and drive continuous improvement.