Export Import Supervisor

PT Vita Shopindo; Jakarta Barat; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

Natural Farm, a leading Indonesian retailer and distributor of health and lifestyle products, seeks an Export Import Supervisor to manage end-to-end EXIM operations, including documentation, regulatory compliance, and coordination with internal and external stakeholders. Responsibilities include planning shipments, ensuring customs clearance, and maintaining accurate EXIM records.

The role requires 2–4 years in Export/Import, strong knowledge of BPOM and HS codes, and proficient Excel users with

Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, International Business, or related field.
• Minimum 2–4 years of Export Import/EXIM experience, preferably in FMCG, pharmaceutical, healthcare, supplement, or distribution.
• Strong knowledge of customs procedures, import/export documentation, and international shipping.
• Familiar with PPJK, customs clearance, HS Code, PIB/PEB, and relevant import/export regulations.
• Good understanding of BPOM and other applicable regulatory requirements.
• Good analytical, problem-solving, and negotiation skills.
• Strong coordination and communication skills.
• Good leadership skills and ability to develop others.
• Detail-oriented and able to manage multiple shipments and deadlines.
• Proficient in Microsoft Excel.
• Good command of English, both written and verbal.

Responsibilities

• Manage end-to-end Import & Export activities, including shipment planning and customs clearance.
• Ensure EXIM processes comply with customs, trade BPOM, and regulatory requirements.
• Coordinate with forwarders, shipping lines, customs brokers, suppliers, and government agencies.
• Collaborate with Supply Chain, Purchasing, Warehouse, Finance, and other departments to optimize operations.
• Monitor shipment schedules, lead times, and resolve issues.
• Review EXIM documentation such as invoice, packing list, BL/AWB, COO, and related documents.
• Monitor import/export costs and identify opportunities for efficiency.
• Maintain EXIM records and prepare regular reports.
• Support EXIM process improvements and regulatory compliance.

Skills

Leadership

Coordination

Communication

Analytical

Problem solving

Negotiation

English

Education

Bachelor's degree in Logistics, Supply Chain Management, International Business, or related field

Tools

Microsoft Excel

Job description

We are looking for an experienced Export Import Supervisor to manage and ensure smooth Export & Import operations, including customs clearance, documentation, regulatory compliance, and coordination with internal and external stakeholders.

Responsibilities

Manage end-to-end Import & Export activities, including shipment planning, documentation, and customs clearance.

Ensure all EXIM processes comply with applicable customs, trade, BPOM, and other regulatory requirements.

Coordinate with forwarders, shipping lines, customs brokers, suppliers, and relevant government agencies.

Collaborate closely with Supply Chain, Purchasing, Warehouse, Finance, and other related departments to ensure smooth import-export operations.

Monitor shipment schedules, lead times, and resolve operational issues.

Review and ensure accuracy of EXIM documentation, including invoice, packing list, BL/AWB, COO, and related documents.

Monitor import/export costs and identify opportunities for process and cost efficiency.

Maintain accurate EXIM records and prepare regular reports.

Support improvement of EXIM processes, procedures, and regulatory compliance.

Requirements

Bachelor's degree in Logistics, Supply Chain Management, International Business, or related field.

Minimum 2–4 years of experience in Export Import/EXIM, preferably in FMCG, pharmaceutical, healthcare, supplement, or distribution industry.

Strong knowledge of customs procedures, import/export documentation, and international shipping.

Familiar with PPJK, customs clearance, HS Code, PIB/PEB, and relevant import/export regulations.

Good understanding of BPOM and other applicable regulatory requirements.

Good analytical, problem-solving, and negotiation skills.

Strong coordination and communication skills.

Good leadership skills and ability to develop others.

Detail-oriented and able to manage multiple shipments and deadlines.

Proficient in Microsoft Excel.

Good command of English, both written and verbal.

Natural Farm is one of Indonesia's leading retailers and distributors of health, nutrition, and healthy lifestyle products. With an extensive network across Indonesia, we are committed to providing an exceptional shopping experience and trusted health solutions for our customers. At Natural Farm, we believe our people are our greatest asset. We welcome individuals with integrity, passion, and a growth mindset to join our team and build a meaningful future together.