Export-Import Staff

Pt Surabaya Mekabox; Indonesia; On-site; IDR 111,600,000 - 167,400,000; Full time

Job summary

Pt Surabaya Mekabox is seeking an EXIM Coordinator to manage end-to-end export and import documentation, ensure customs compliance, and coordinate with customers, operations, shipping lines, freight forwarders, and customs authorities in Surabaya.

The role requires attention to detail, independent work ethic, and strong proficiency in Excel and logistics systems to track cargo, prepare reports, and support clearance activities under Indonesian regulations.

Qualifications

• Bachelor's degree in logistics, international trade, or related field.
• At least 3 years of export/import operations experience.
• Strong EXIM documentation experience (PIB/PEB, B/L, IATA/Air Waybill, Commercial Invoice, Packing List, COO).
• Good understanding of Indonesian customs regulations and trade flows.
• Proficient in Microsoft Excel and logistics systems.

Responsibilities

• Handle end-to-end export and import documentation.
• Ensure documents comply with Indonesian customs regulations and international trade requirements.
• Coordinate with customers, operations, shipping lines, freight forwarders, and customs authorities.
• Monitor shipment status and resolve operational or documentation-related issues.
• Verify and process EXIM documents (PIB, PEB, B/L, Air Waybill, CO, etc.).
• Maintain organized documentation records and prepare shipment and compliance reports.
• Support customs clearance activities and timely submission of required documents.
• Utilize logistics systems and Excel for data tracking and reporting.
• Ensure high accuracy and attention to detail in all documentation.

Skills

EXIM documentation

Customs compliance

Logistics coordination

Attention to detail

Stakeholder communication

Microsoft Excel

Indonesian regulations

Independent worker

Education

Bachelor's degree in Logistics / International Trade

Tools

Logistics systems

Job description

This role requires the candidate to work in Kembangan, Surabaya, Indonesia.

Client Overview

Our client is a well‑established integrated logistics and supply chain company specializing in customs brokerage, international freight forwarding, warehousing, cargo distribution, and end‑to‑end logistics solutions. With operational coverage across major industrial and port cities in Indonesia, the company supports multinational corporations and local enterprises across industries such as manufacturing, automotive, retail, and industrial supply chains. The organization is recognized for its strong operational standards, customer‑focused service, and continuous digital transformation initiatives to strengthen nationwide logistics efficiency.

Job Role

The EXIM Coordinator is responsible for managing end‑to‑end export and import documentation, customs compliance, and shipment coordination to ensure smooth international logistics operations. This role requires a detail‑oriented and independent professional capable of handling shipping documentation, monitoring cargo movement, coordinating with internal and external stakeholders, and resolving operational issues efficiently while ensuring full compliance with Indonesian customs regulations and international trade requirements.

Key Responsibilities

• Handle complete export and import documentation processes to support smooth cargo movement.
• Ensure all shipping and customs documents comply with Indonesian customs regulations and international trade requirements.
• Coordinate with customers, operational teams, shipping lines, freight forwarders, and customs authorities regarding shipment schedules and documentation requirements.
• Monitor shipment status and proactively resolve operational or documentation‑related issues.
• Verify and process EXIM documents including PIB, PEB, B/L, Air Waybill, Commercial Invoice, Packing List, COO, and related customs documents.
• Maintain organized documentation records and prepare shipment and compliance reports.
• Support customs clearance activities and ensure timely submission of required documents.
• Utilize logistics systems and Microsoft Excel for data tracking, reporting, and operational monitoring.
• Ensure high accuracy and attention to detail in all documentation and reporting activities.

Candidate Requirements

• Minimum Bachelor's Degree in Logistics, International Trade, Supply Chain, or related fields.
• Minimum 3 years of hands‑on experience in export‑import operations, customs documentation, or logistics coordination.
• Strong experience handling EXIM documentation such as PIB/PEB, B/L, Air Waybill, Commercial Invoice, Packing List, COO, and related shipping documents.
• Good understanding of Indonesian customs regulations, shipping processes, and international trade documentation flows.
• PPJK Certification is considered an advantage.
• Proficient in Microsoft Excel and comfortable using logistics systems or digital operational dashboards.
• Strong organizational skills, analytical thinking, and attention to detail.
• Able to work independently and manage multiple operational priorities under tight deadlines.
• Good communication and coordination skills with internal and external stakeholders.
• Intermediate to advanced English communication skills for daily coordination and documentation handling.
• Willing to work full‑time on‑site in Surabaya.