Export Import Coordinator

MatchaTalent; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 89,280,000 - 122,760,000; Full time

Job summary

MatchaTalent is seeking an EXIM Coordinator in Surabaya to manage end-to-end export/import documentation, compliance, and shipment coordination for customers. You will work with customers, carriers, and customs authorities, ensuring PIB/PEB, B/L, and other documents meet Indonesian regulations; strong Excel skills and English for daily coordination are required.

This full-time on-site role demands attention to detail, ability to manage priorities, and proactive problem-solving across internal

Qualifications

• Minimum Bachelor's Degree in Logistics, International Trade, Supply Chain, or related fields.
• Minimum 3 years of hands-on export-import operations or logistics coordination.
• Proficient in Excel and familiar with logistics systems or dashboards.
• Good understanding of Indonesian customs regulations and trade docs.

Responsibilities

• Handle end-to-end export and import documentation for shipments.
• Ensure all documents comply with Indonesian customs regulations and trade requirements.
• Coordinate with customers, operations, carriers, freight forwarders, and authorities.
• Monitor shipment status and resolve documentation or operational issues.
• Verify PIB, PEB, B/L, Air Waybill, Commercial Invoice, Packing List, COO, and related documents.
• Maintain organized records and prepare compliance reports.
• Support customs clearance and timely submission of documents.
• Utilize Excel and logistics systems for data tracking and reporting.
• Maintain high accuracy and attention to detail in documentation.

Skills

EXIM documentation handling

Logistics coordination

Indonesian customs regulations

English communication (intermediate)

Education

Bachelor's Degree in Logistics, International Trade or related field

Tools

Excel

Logistics systems

Job description

This role requires the candidate to work in Kembangan, Surabaya, Indonesia.

Client Overview

Our client is a well-established integrated logistics and supply chain company specializing in customs brokerage, international freight forwarding, warehousing, cargo distribution, and end-to-end logistics solutions. With operational coverage across major industrial and port cities in Indonesia, the company supports multinational corporations and local enterprises across industries such as manufacturing, automotive, retail, and industrial supply chains. The organization is recognized for its strong operational standards, customer-focused service, and continuous digital transformation initiatives to strengthen nationwide logistics efficiency.

Job Role

The EXIM Coordinator is responsible for managing end-to-end export and import documentation, customs compliance, and shipment coordination to ensure smooth international logistics operations. This role requires a detail-oriented and independent professional capable of handling shipping documentation, monitoring cargo movement, coordinating with internal and external stakeholders, and resolving operational issues efficiently while ensuring full compliance with Indonesian customs regulations and international trade requirements.

Key Responsibilities

• Handle complete export and import documentation processes to support smooth cargo movement.
• Ensure all shipping and customs documents comply with Indonesian customs regulations and international trade requirements.
• Coordinate with customers, operational teams, shipping lines, freight forwarders, and customs authorities regarding shipment schedules and documentation requirements.
• Monitor shipment status and proactively resolve operational or documentation-related issues.
• Verify and process EXIM documents including PIB, PEB, B/L, Air Waybill, Commercial Invoice, Packing List, COO, and related customs documents.
• Maintain organized documentation records and prepare shipment and compliance reports.
• Support customs clearance activities and ensure timely submission of required documents.
• Utilize logistics systems and Microsoft Excel for data tracking, reporting, and operational monitoring.
• Ensure high accuracy and attention to detail in all documentation and reporting activities.

Candidate Requirements

• Minimum Bachelor's Degree in Logistics, International Trade, Supply Chain, or related fields.
• Minimum 3 years of hands-on experience in export-import operations, customs documentation, or logistics coordination.
• Strong experience handling EXIM documentation such as PIB/PEB, B/L, Air Waybill, Commercial Invoice, Packing List, COO, and related shipping documents.
• Good understanding of Indonesian customs regulations, shipping processes, and international trade documentation flows.
• PPJK Certification is considered an advantage.
• Proficient in Microsoft Excel and comfortable using logistics systems or digital operational dashboards.
• Strong organizational skills, analytical thinking, and attention to detail.
• Able to work independently and manage multiple operational priorities under tight deadlines.
• Good communication and coordination skills with internal and external stakeholders.
• Intermediate to advanced English communication skills for daily coordination and documentation handling.
• Willing to work full-time on-site in Surabaya.

Job Code: #626