Executive Assistant

Alvarez & Marsal; Jakarta Pusat; On-site; IDR 180,000,000 - 360,000,000; Full time

Job summary

Alvarez & Marsal is seeking a proactive Executive Assistant to support Managing Directors in Jakarta. You will manage calendars, coordinate travel, prepare presentations, and act as the main contact for clients and visitors.

This role also oversees office operations and drives client relationship activities while coordinating meetings and events. Ideal candidates bring professional services experience, excellent communication, and strong organisational skills.

Qualifications

• Relevant experience, preferably in a professional services environment.
• Strong oral and written communication with internal/external stakeholders.
• Proficient in Microsoft Office and Salesforce; experience with Agresso is a plus.
• Maintain a high level of professionalism and discretion in all interactions.
• Able to multi-task in a fast-paced environment and prioritise effectively.
• Proactive, collaborative and capable of working independently or in a team.

Responsibilities

• Executive Support: manage calendars, meetings, travel; prepare presentations; liaison with clients.
• Office Operations: organise office systems, arrange conference rooms, handle events.
• Client Relationship Management: cultivate relationships, participate in BD activities, maintain CRM data.

Skills

Strong communication

Time management

Organisation & prioritisation

Attention to detail

Problem solving

Team collaboration

Discretion & confidentiality

Client relationship handling

Tools

Microsoft Office Suite

Salesforce

Agresso

Job description

Overview of the Role

We’re looking for someone to be the right-hand support to Managing Directors, overseeing their schedules, managing Business Unit operations, and nurturing client relationships. Thrive in a fast-paced, dynamic environment where you anticipate needs, problem-solve efficiently, and actively contribute to business development.

Description

Overview of the Role

We’re looking for someone to be the right-hand support to Managing Directors, overseeing their schedules, managing Business Unit operations, and nurturing client relationships. Thrive in a fast-paced, dynamic environment where you anticipate needs, problem-solve efficiently, and actively contribute to business development.

Responsibilities

Executive Support

• Manage calendars, schedule meetings, and coordinate travel for Managing Directors/Senior Directors.
• Handle correspondence and prepare presentations.
• Act as the point of contact for clients and visitors.
• Support onboarding and offboarding processes.
• Proactively manage Senior team expenses.
• Maintain Managing Director timesheet data on Agresso.

Office Operations

• Organise and maintain office systems and procedures (excluding IT and building management).
• Manage conference room bookings and technical requirements.
• Coordinate catering for meetings and events.
• Manage internal communication and updates.

Client Relationship Management

• Build and cultivate strong relationships with key clients and stakeholders.
• Organise and participate in business development activities.
• Update and maintain client information and prospects in Salesforce.

Requirements

• Relevant experience, preferably in a professional services environment.
• Strong oral and written communication skills to effectively communicate and interact with team members, clients, and external stakeholders.
• Proficient in advanced computer software applications including Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Salesforce.
• Maintain a high level of professionalism in all interactions.
• Strong time management, organisation, and prioritisation skills.
• Strong attention to detail and ability to effectively self-review.
• Ability to multi-task in a fast-paced environment, using flexible mindset to shift priorities.
• Must be proactive and use critical thinking to solve problems.
• Collaborative, innovative, and team-oriented with a positive "can do" attitude.
• Ability to work independently and within a team.
• Ability to handle sensitive and confidential information at maximum discretion.
• Strong interpersonal and relationship-building skills.
• Experience working with senior clients and/ or arranging complex travel arrangements and event co-ordination is a plus.