Employee Relation

Persada Medika Dharma; Bekasi; On-site; IDR 111,600,000 - 223,200,000; Full time

Benefits offered by this job

Competitive remuneration

Professional development

Career progression

Flexible working arrangements

Wellness programmes

Annual leave

Job summary

Persada Medika Dharma in Bekasi, West Java, invites an experienced Employee Relations professional to join our HR team. You will advocate for both the company and staff, address grievances, and foster a harmonious, productive workplace across our healthcare organization.

You will develop policies, conduct investigations, coach managers, and monitor legal compliance. A bachelor’s degree in HR, Business, or Psychology and Indonesian-English fluency are required; SHRM-CP/PHR is a plus.

Qualifications

• Experience in employee relations or HR role
• Strong knowledge of Indonesian employment law and labour regulations
• Fluent in Indonesian and English (written and spoken)
• Experience handling grievances, disciplinary procedures, and conflict resolution
• Proficiency with HR systems and data management

Responsibilities

• Develop employee relations policies, procedures, and programmes to promote a positive workplace culture
• Serve as main contact for employee concerns, grievances, and disputes, guiding resolution
• Facilitate open communication between management and staff via town halls and forums
• Conduct investigations into workplace issues, including disciplinary matters and misconduct
• Support managers with performance management, coaching, and development
• Organise employee engagement activities, recognition programmes, and team-building events
• Monitor compliance with employment laws and organisational policies
• Maintain detailed employee relations records for compliance
• Develop training for managers on employee relations and conflict resolution
• Contribute to retention strategies and analyze employee satisfaction data

Skills

Interpersonal skills

Communication

Conflict resolution

Data management

HR systems

Education

Bachelor's degree in HR/Business/Psychology

SHRM-CP/PHR certification advantageous

Tools

HRIS systems

Job description

About us
Persada Medika Dharma is a progressive healthcare organisation committed to delivering exceptional medical services and fostering a supportive workplace culture. We believe that our employees are our greatest asset, and we invest in creating an environment where our team can thrive professionally and personally. With a dedication to excellence in healthcare delivery and employee wellbeing, we are seeking talented individuals who share our values and commitment to making a positive impact.

About the role
We are seeking an experienced Employee Relations professional to join our Human Resources team at Persada Medika Dharma in Bekasi, West Java. This is a full-time position that plays a crucial role in building and maintaining positive relationships between the organisation and our employees. As Employee Relations specialist, you will serve as a trusted advocate for both the company and our workforce, ensuring a harmonious and productive workplace. This role is essential to our mission of creating a supportive organisational culture where employees feel valued, heard, and engaged.

Key responsibilities

Developing and implementing employee relations policies, procedures, and programmes that promote a positive workplace culture

Serving as a point of contact for employee concerns, grievances, and disputes, providing guidance and support throughout the resolution process

Facilitating open communication between management and employees through town halls, forums, and feedback mechanisms

Conducting investigations into workplace issues, including disciplinary matters and misconduct allegations, whilst maintaining confidentiality and fairness

Supporting managers with employee performance management, coaching, and development initiatives

Organising and coordinating employee engagement activities, recognition programmes, and team-building events

Monitoring workplace compliance with employment legislation, labour regulations, and organisational policies

Maintaining detailed employee relations records and documentation for legal and compliance purposes

Developing training programmes for managers on employee relations best practices and conflict resolution

Contributing to retention strategies and analysing employee satisfaction data to identify areas for improvement

What we're looking for

Proven experience in an employee relations or human resources role, ideally within a healthcare, manufacturing, or large corporate environment

Strong knowledge of Indonesian employment law, labour regulations, and industrial relations practices

Excellent interpersonal and communication skills with the ability to interact effectively with employees at all levels

Demonstrated experience in handling employee grievances, disciplinary procedures, and conflict resolution

Proficiency in HR systems and databases, with strong data management capabilities

Ability to maintain confidentiality, exercise discretion, and handle sensitive matters professionally

Strong analytical skills with the ability to interpret data and provide actionable insights

Excellent organisational and project management abilities

A bachelor's degree in Human Resources, Business Administration, Psychology, or a related field

Professional certifications such as SHRM-CP, PHR, or equivalent Indonesian HR certifications would be advantageous

Fluency in Indonesian and English (both written and spoken) is essential

What we offer

Competitive remuneration package commensurate with experience and qualifications

Opportunity for professional development and training in employee relations and HR practices

Career progression opportunities within our expanding HR team and the wider organisation

Supportive and collaborative workplace culture that values employee wellbeing

Flexible working arrangements where applicable to support work-life balance

Employee wellness programmes and initiatives focused on mental and physical health

Annual leave entitlements in accordance with Indonesian labour law

Opportunities to work on meaningful projects that directly impact our organisational culture and employee satisfaction