Employee & Industrial Relation Specialist

PT. Daewoong Group Indonesia; Jakarta Selatan; On-site; IDR 334,800,000 - 613,800,000; Full time

Job summary

Daewoong Indonesia is seeking an experienced Employee Relations professional to manage ER/IR across multiple entities and ensure compliant people practices.

You will handle disciplinary actions, investigations, and separations, coordinating with Disnaker, HR, Legal, and Korea HQ, translating Indonesian laws into practical policies and guidance.

This role offers structured training, international exposure, and a clear career path within a global healthcare group.

Qualifications

• Bachelor's degree in Law, Psychology, Human Resources, Management, or a related field; law degree preferred.
• Minimum 4–5 years of hands-on experience in Employee Relations or related HR roles.
• Strong working knowledge of Indonesian employment laws and regulations.
• Experience handling employee disciplinary cases, grievances, and employment separation; direct interaction with Disnaker.
• Good working proficiency in English for reporting with Korea HQ and international stakeholders.

Responsibilities

• Manage employee relations across multiple entities, including grievances, misconduct, disciplinary issues, workplace conflicts, and other employee cases.
• Handle end-to-end case management, including investigation, evidence gathering, documentation, recommendation, and follow-up actions.
• Advise HR and line managers on disciplinary actions and ensure consistent application of Company Regulation and applicable regulations.
• Manage employee separation matters, including resignation, mutual separation, contract non-renewal, and PHK, in coordination with HR, Finance, Management, and Legal.
• Maintain complete, confidential, and audit-ready case documentation.
• Monitor ER/IR trends and prepare regular ER/IR reports and dashboards for local management and Korea HQ.

Skills

HR experience

English proficiency

Education

Bachelor's degree in Law, Psychology, Human Resources, Management, or related field

Tools

HRIS

Microsoft Office

Job description

Want to grow your career where diverse businesses from Jakarta pharma to Bali hospitality thrive?

Daewoong Indonesia’s support team goes beyond simple assistance. We provide strategic and practical support to multiple subsidiaries across different fields helping each business unit achieve their best performance.

Daewoong Indonesia offers shared services to 6 subsidiaries and approximately 360 employees, giving you a unique opportunity to gain broad experience supporting various industries all in one place. Based on transparent and efficient work processes, we systematically support each department to deliver optimal results while playing a central role in driving overall company success.

Additionally, you will have the chance to learn and apply proven expertise from Daewoong Group’s headquarters in Korea. Through structured training and growth programs, we actively support the enhancement of your skills and career development. With diverse work areas and collaboration opportunities, you can further expand your professional capabilities in a stable environment that offers continuous growth.

Company Culture:

At Daewoong, we believe healthcare is more than medicine — it’s about creating better lives. Guided by our WIN-WIN-WIN philosophy, we grow together with our people, customers, and society. We value autonomy, encouraging our team to work in their own best way — where, when, and how they feel most focused. Growth is our priority: we set bold goals, learn continuously, and embrace feedback. Here, work isn’t just a job — it’s a chance to do something meaningful and impactful.

Why Join Us?

Top-Tier Salary: We offer a highly competitive salary that reflects your skills and experience in the pharmaceutical, wellness, and beauty industry.

Performance-Based Compensation: Your hard work and results are directly rewarded with performance-based compensation, and opportunities for rapid promotions.

Autonomous and Immersive Work Culture: Work in an environment that promotes ownership, independence, and deep engagement.

Meaningful Work with Societal Impact: Your contribution helps drive a triple-win: employee growth, customer satisfaction, and societal advancement.

Expert Training & Knowledge: We are committed to your development. You'll receive specialized training in partnership, including direct learning from Korean expertise.

Exclusive Korea Trips: Top performers will be rewarded with a unique trip to Korea, offering a chance to experience our roots and culture firsthand.

International Career Path: Exceptional talent will have the opportunity for overseas training or placement, paving the way for a truly global career.

Your Role in This Journey:

Employee Relations & Case Management

• Manage employee relations matters across multiple entities, including grievances, misconduct, disciplinary issues, workplace conflicts, and other employee cases.
• Handle end-to-end case management, including investigation, evidence gathering, BAP, documentation, recommendation, and follow-up actions.
• Advise HR and line managers on disciplinary actions and ensure consistent application of Company Regulation and applicable regulations.
• Manage employee separation matters, including resignation, mutual separation, contract non-renewal, and PHK, in coordination with HR, Finance, Management, and Legal.
• Maintain complete, confidential, and audit-ready case documentation.

Industrial Relations & Government Relations

• Manage relationships with LKS Bipartit, Disnaker, and other relevant government authorities.
• Support bipartite meetings, negotiations, government inspections, consultations, and mediation.
• Manage the drafting, review, renewal, and registration of Company Regulation (PP) and/or PKB in coordination with HR and Legal/HQ.
• Support dispute resolution and coordinate with external legal counsel for PHI proceedings when required.
• Escalate cases with significant legal, financial, operational, or reputational risks and provide recommendations to management.

Employment Law Compliance & Policy

• Monitor Indonesian employment laws, regulations, and relevant legal developments and assess their impact on the business.
• Translate regulatory requirements into practical HR policies, SOPs, guidelines, and management recommendations.
• Ensure compliance across entities covering employment status, working hours, overtime, leave, wages, statutory benefits, termination, outsourcing, BPJS, and mandatory employment reporting.
• Conduct periodic compliance reviews, maintain the employment compliance calendar, and coordinate corrective actions with relevant stakeholders.

Policy Implementation & Employee Communication

• Support the implementation and communication of Company Regulation, employment policies, Code of Conduct, and other HR policies.
• Provide practical guidance to HR and line managers on employment regulations and employee relations procedures.
• Conduct employee briefings or training on policies, disciplinary procedures, and employee rights and responsibilities.
• Identify recurring employee relations issues and recommend preventive actions or policy improvements.

Employee Relations Analytics & Risk Management

• Monitor and analyze employee relations trends, including disciplinary cases, grievances, turnover, absenteeism, and employee complaints.
• Identify recurring issues and potential ER/IR risks and recommend preventive actions.
• Prepare regular ER/IR reports and dashboards for local management and Korea HQ.
• Maintain an employee relations risk register and provide management with fact-based recommendations considering legal and business impact.

HR Operations & Cross‑Functional Support

• Collaborate with HR, Payroll, Talent Acquisition, business leaders, Finance, and Legal on employee relations and employment matters throughout the employee lifecycle.
• Provide ER/IR input on organizational changes, workforce movements, and HR initiatives that may create employment risks.
• Support HR projects involving employment policies, restructuring, workforce changes, and regulatory implementation.
• Coordinate with Korea HQ and relevant stakeholders on sensitive ER/IR matters and provide documentation and updates in English when required.

We are excited to meet:

Required

Bachelor's degree in Law, Psychology, Human Resources, Management, or a related field. Law degree is strongly preferred.

Minimum 4–5 years of hands‑on experience in Employee Relations, Industrial Relations, or a related HR role, with substantial exposure to employee case management.

Strong working knowledge of Indonesian employment laws and regulations, particularly those relating to employment relationships, disciplinary action, working conditions, PKWT/PKWTT, wage and benefits, and termination.

Demonstrated experience handling employee disciplinary cases, employee grievances, and employment separation/termination cases.

Experience dealing directly with Disnaker and handling bipartite or mediation processes.

Strong ability to assess employee relations risks and provide practical, business-oriented recommendations to management.

Excellent documentation, investigation, communication, and stakeholder management skills.

Good working proficiency in English, both written and spoken, for communication and reporting with Korea HQ and international stakeholders.

Proficiency in Microsoft Office and HRIS; strong capability in preparing reports, documentation, and case analysis.

Preferred:

Bachelor's degree in Law or professional certification in Industrial Relations/HR, such as BNSP certification.

Experience handling PHK and Industrial Relations Court (PHI) matters, either directly or in coordination with external counsel.

Experience working in a multinational company, Korean/Japanese company, pharmaceutical, healthcare, manufacturing, or highly regulated industry.

Experience supporting multiple legal entities, business units, or work locations.

Experience managing or supporting labor unions, LKS Bipartit, or collective negotiations.

Korean language proficiency is an advantage.

Experience working with HR analytics, employee relations dashboards, or HR risk management frameworks.

Recruitment Details:

Application > Aptitude Test > 1st Interview > 2nd Interview > Compensation Negotiation > Final Onboarding

Our Commitment at Daewoong:

[A Growth Platform for Your Career Growth]

Exposure to production management across all phases

Operational excellence in site selection, monitoring, and GMP compliance

Cross-functional collaboration with regulatory, data management, pharmacovigilance, and biostatistics teams

Hands‑on knowledge of quality systems including SOP governance, audits, and inspections

Global regulatory and compliance exposure, working with international standards (ICH‑GCP, ISO, BPOM)

A clear career pathway in production department

Great Workplace, Daewoong Group:

Daewoong Group is a major global healthcare leader from Korea, operating in diverse fields including pharmaceuticals, biotechnology, medical devices, and health supplements. With a presence in over 100 countries and a network of 8 branches across Asia and the US, Daewoong drives innovation through 5 worldwide R&D centers and partners with more than 100 companies globally.

In Indonesia, Daewoong employs over 360 talented professionals working across multiple locations including Jakarta, Bali, Bekasi, and Surabaya. We are committed to expanding our business further while considering Indonesia a trusted partner growing together. Daewoong actively invests in talent development and contributes to local communities through various CSR initiatives focused on education, health, and social welfare.

By joining Daewoong, you become part of a company with the scale, vision, and resources to empower your career and make a global impact in healthcare.

Global Presence:

Founded in 1945, a global healthcare leader

Top in overseas subsidiaries among Korean pharma

8 Branch Operations in Asia & US

5 R&D Centers Worldwide

100+ Partners Worldwide

No.1 pharmaceutical company in Korea

Over 4,500 employees in Korea

100+ Indonesian Talents Working in Korea

360+ Employees in Daewoong Indonesia

Celebrating Our Journey:

Award by the Indonesian Government (2022)

Best Workplace' in Korea (2022)

Recognition for Women-Friendly Corporate

Culture & Diversity Management Award (2022)

Global Pharmaceutical R&D Innovation Award (2021)

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Your application will include the following questions:

• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have in an Industrial Relations Role?
• How would you rate your English language skills?

Pharmaceuticals, Biotechnology & Medical Devices

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