Electronics Retail Store Lead

Blibli; Kota Bandung; On-site; IDR 55,800,000 - 89,280,000; Full time

Job summary

Blibli is seeking a Store Supervisor to lead the front-line team and manage daily store operations in Indonesia, delivering an outstanding customer experience. You will guide staff, uphold visual standards, and drive sales while maintaining Blibli’s quality and reliability.

The role emphasizes coaching, performance improvement, and strong product knowledge to ensure customer satisfaction. Weekend shifts and holidays are required, with growth opportunities within Blibli.

Qualifications

• A minimum Diploma (D3) or Bachelor’s degree in Business, Retail Management, or a related field.
• 2-3 years of retail experience, preferably in electronics or consumer goods, with at least 1 year in a supervisory position.
• Strong leadership and people management skills with the ability to coach and motivate team members.
• A proven track record in achieving sales targets and driving customer satisfaction.
• Familiarity with electronic products, POS systems, and basic inventory management.
• Excellent communication skills and a customer-first mindset.
• Willingness to work in shifts, including weekends and public holidays.

Responsibilities

• Lead and guide the store team to achieve daily sales targets and deliver outstanding customer service.
• Oversee all day-to-day store operations, including inventory management, visual merchandising, and team performance.
• Act as the primary point of contact on the floor, ensuring operational excellence and a positive team environment.
• Coach and motivate team members to enhance their performance and product knowledge.
• Ensure store compliance with all operational procedures and brand standards.

Skills

Leadership

People management

Customer service

Communication

Education

Diploma or Bachelor in Business/Retail Management or related field

Tools

POS systems

Job description

Blibli is seeking a Store Supervisor to lead the front-line team and manage daily store operations in Indonesia, delivering an outstanding customer experience. You will guide staff, uphold visual standards, and drive sales while maintaining Blibli’s quality and reliability.

The role emphasizes coaching, performance improvement, and strong product knowledge to ensure customer satisfaction. Weekend shifts and holidays are required, with growth opportunities within Blibli.