Ecommerce Specialist

Space and Shapes; Jakarta Pusat; On-site; IDR 180,000,000 - 360,000,000; Full time

Job summary

Space & Shapes is seeking a results-driven ecommerce livestream and content planning specialist in Jakarta. You will coordinate end-to-end livestream production, manage campaigns with planning leads, and compile post-mortem reports for optimization.

You will craft content plans and coordinate with brand, creative, and media teams to ensure timely launches across on- and off-channel platforms. The role requires 1–2 years of relevant experience in a digital or creative agency, with strong

Qualifications

• 1–2 years of ecommerce specialist or livestream project management and content planning experience in a creative or digital agency or equivalent.
• Strong understanding of Shopee and TikTok administrative processes, including content management, promotional tools, and analytics.
• Ability to work well in a fast-paced, team-oriented environment.
• Customer service orientation with demonstrated ability to handle client concerns and resolve them appropriately.

Responsibilities

• Coordinate and manage livestreaming production end to end.
• Plan, manage, and analyze campaigns with Strategy & Planning leads; compile post-mortem reports and monthly cross-platform reporting.
• Create and distribute content plans to brand teams; evaluate, implement, and maintain a media plan.
• Facilitate communication with brand teams, creative teams, and media agencies; share specs and organize kick-off calls; assist in trafficking for timely launches.
• Monitor campaign performance and monthly targets across channels; flag needs for intervention.

Skills

Ecommerce experience

Livestream management

Content planning

Client communication

Education

Bachelor’s degree in Advertising/ Marketing/ Communication/ related field

Tools

Shopee admin tools

TikTok analytics

Job description

• Coordinate and Manage Livestreaming production end to end
• Responsible for planning, managing, and analyzing campaigns with Strategy & Planning leads, providing necessary optimizations; compiling post-mortem reports for campaigns and monthly cross-platform actualization reporting both conventional and digital media.
• Create and distribute content plans, including updates and revisions, to brand teams, evaluate, implement, and maintain a media plan.
• Steward effective communication and understand the needs of brand teams, creative teams, and media agencies to share specs, obtain delivery details, organize kick-off calls, and assist in the trafficking process to ensure timely launch of on- and off-channel plans
• Keep consistent track of campaign performance and target (monthly) across all channels, flagging needs for intervention

Requirements :

• Bachelor’s Degree or Equivalent in Advertising/ Marketing/ Communication/ related field
• A minimum of 1-2 years of ecommerce specialist or livestream project management and content planning experience within a creative or digital agency, or equivalent
• Strong understanding of Shopee and TikTok administrative processes, including content management, promotional tools, and analytics.
• Ability to work well within a fast-paced, team-oriented environment
• Has customer service orientation with demonstrated ability to handle client concerns and resolve them appropriately

Space&Shapes is a digital brand transformation agency, here to make an extraordinary difference: for our clients, our partners, and the interconnected world around us.

Data-driven insights and mind-blowing visuals. Business strategy and brand purpose. Expression and experience. Expertise and empathy. We mix the left and right, working together, to go beyond what was expected. We are the scientists and cosmic explorers of internet culture, working to transform brands and businesses, to drive growth.