Ecommerce Specialist

Space and Shapes; Jakarta Pusat; On-site; IDR 168,000,000 - 216,000,000; Full time

Job summary

Space&Shapes is a digital brand transformation agency, here to make an extraordinary difference for our clients, our partners, and the interconnected world around us.

Data-driven insights and mind-blowing visuals. We mix the left and right, working together to transform brands and businesses, to drive growth.

Qualifications

• Bachelor’s Degree or equivalent in Advertising/ Marketing/ Communication/ related field.
• 1–2 years ecommerce livestream project management and content planning experience.
• Strong understanding of Shopee and TikTok admin processes, content management, tools, and analytics.
• Ability to work in a fast-paced, team-oriented environment.
• Has customer service orientation with demonstrated ability to handle client concerns.

Responsibilities

• Coordinate and manage livestream production end to end.
• Plan, manage, and analyze campaigns with Strategy & Planning leads; prepare post-mortem reports.
• Create and distribute content plans, evaluate and maintain media plans.
• Facilitate communication with brand, creative, and media teams; share specs and organize kickoff calls.
• Track campaign performance monthly across channels and flag interventions.

Skills

Ecommerce

Livestream

Content planning

Campaign analytics

Client service

Cross-functional collaboration

Education

Bachelor's degree or equivalent

Tools

Shopee Admin Tools

TikTok Analytics

Content Management Systems

Job description

• Coordinate and Manage Livestreaming production end to end
• Responsible for planning, managing, and analyzing campaigns with Strategy & Planning leads, providing necessary optimizations; compiling post-mortem reports for campaigns and monthly cross-platform actualization reporting both conventional and digital media.
• Create and distribute content plans, including updates and revisions, to brand teams, evaluate, implement, and maintain a media plan.
• Steward effective communication and understand the needs of brand teams, creative teams, and media agencies to share specs, obtain delivery details, organize kick-off calls, and assist in the trafficking process to ensure timely launch of on- and off-channel plans
• Keep consistent track of campaign performance and target (monthly) across all channels, flagging needs for intervention

Requirements :

• Bachelor’s Degree or Equivalent in Advertising/ Marketing/ Communication/ related field
• A minimum of 1-2 years of ecommerce specialist or livestream project management and content planning experience within a creative or digital agency, or equivalent
• Strong understanding of Shopee and TikTok administrative processes, including content management, promotional tools, and analytics.
• Ability to work well within a fast-paced, team-oriented environment
• Has customer service orientation with demonstrated ability to handle client concerns and resolve them appropriately

Space&Shapes is a digital brand transformation agency, here to make an extraordinary difference: for our clients, our partners, and the interconnected world around us.

Data-driven insights and mind-blowing visuals. Business strategy and brand purpose. Expression and experience. Expertise and empathy. We mix the left and right, working together, to go beyond what was expected. We are the scientists and cosmic explorers of internet culture, working to transform brands and businesses, to drive growth.