E-Commerce Specialist

PT. LENSA HERO HOUSE; Banten; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

PT. LENSA HERO HOUSE is seeking an E-Commerce / Marketplace Operations Specialist based in Banten. You will manage daily store operations across Shopee, TikTok Shop, Tokopedia, and Lazada, optimize product listings, monitor pricing, stock, and variations, and design promotional campaigns to grow revenue. Strong Excel skills and data analysis are essential for reporting and improving performance.

Minimum SMA/SMK education with at least 1 year in e-commerce is required.

Qualifications

• Minimum education SMA/SMK, preferably D3/S1.
• Minimum 1 year of experience in E-Commerce / Marketplace Operation.
• Experience managing platforms such as Shopee, TikTok Shop, Tokopedia, and Lazada.
• Understand the use of Shopee Seller Centre, TikTok Shop Seller Center, and other marketplace systems.
• Able to manage product uploads and updates, stock, prices, variations, descriptions, and product information.
• Understand marketplace promotion mechanisms such as Flash Sale, Voucher, Campaign, Bundling, Discount, and Store Promo.
• Understand basic use of Shopee Ads, TikTok Ads, TopAds, or other marketplace advertising.
• Master Microsoft Excel / Google Sheets, especially for processing and analyzing sales data.
• Able to read and analyze data such as revenue, number of orders, traffic, conversion rate, advertising costs, and product performance.
• Good analytical and problem-solving skills.

Responsibilities

• Manage daily operations of stores across various marketplace platforms
• Upload, update, and optimize product listings to be more attractive and easily discoverable by potential customers
• Ensure prices, stock, variations, descriptions, photos, and product information are always accurate
• Monitor stock and product prices regularly
• Create and implement marketplace promotion programs such as vouchers, campaigns, flash sales, bundling, and other promo programs
• Help manage and evaluate marketplace advertising performance
• Monitor store and product performance based on sales data and marketplace indicators
• Create and process various data related to sales, orders, products, promotions, advertising, and store performance
• Create daily, weekly, and monthly reports on sales and marketplace performance
• Conduct analysis of products with high and low performance

Skills

Analytical thinking

Problem solving

Attention to detail

Data-driven decisions

Education

SMA/SMK or equivalent; Diploma preferred (D3/S1)

Tools

Excel / Google Sheets

Shopee Seller Centre

TikTok Shop Seller Center

Tokopedia Seller Center

Lazada Seller Center

Job description

This position is responsible for daily online store operations, product and promotion management, sales performance monitoring, and helping increase revenue through effective marketplace strategies.

working area at PIK 2 ,TELUKNAGA BANTEN

Key responsibilities

Manage daily operations of stores across various marketplace platforms

Upload, update, and optimize product listings to be more attractive and easily discoverable by potential customers

Ensure prices, stock, variations, descriptions, photos, and product information are always accurate

Monitor stock and product prices regularly

Create and implement marketplace promotion programs such as vouchers, campaigns, flash sales, bundling, and other promo programs

Help manage and evaluate marketplace advertising performance

Monitor store and product performance based on sales data and marketplace indicators

Create and process various data related to sales, orders, products, promotions, advertising, and store performance

Create daily, weekly, and monthly reports on sales and marketplace performance

Conduct analysis of products with high and low performance

About you

Minimum education SMA/SMK, preferably D3/S1

Minimum 1 year of experience in E-Commerce / Marketplace Operation

Experience managing platforms such as Shopee, TikTok Shop, Tokopedia, and Lazada

Understand the use of Shopee Seller Centre, TikTok Shop Seller Center, and other marketplace systems

Able to manage product uploads and updates, stock, prices, variations, descriptions, and product information

Understand marketplace promotion mechanisms such as Flash Sale, Voucher, Campaign, Bundling, Discount, and Store Promo

Understand basic use of Shopee Ads, TikTok Ads, TopAds, or other marketplace advertising

Master Microsoft Excel / Google Sheets, especially for processing and analyzing sales data

Able to read and analyze data such as revenue, number of orders, traffic, conversion rate, advertising costs, and product performance

Good analytical and problem-solving skills