E-Commerce Operations & Listings Specialist

PT. Mitra Manunggal Mahardika (Adelle Jewellery); Jakarta Utara; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

PT. Mitra Manunggal Mahardika (Adelle Jewellery) is seeking an E-commerce Operations Associate to manage day-to-day marketplace tasks in Indonesia, including order responses, chat support, and listing updates across major platforms like Tokopedia and Shopee.

The role requires detail orientation, sales drive, and strong communication, with responsibilities spanning banner uploads, inventory support, and collection creation to boost visibility and sales.

Qualifications

• Bachelor's degree from any major.
• At least 1 year working experience in brand management or related field.
• Experience handling online platforms such as Tokopedia and Shopee.
• Sales oriented with strong attention to detail.
• Customer oriented with good communication.

Responsibilities

• Assist to manage website and marketplace day-to-day operations (e.g., respond to orders).
• Reply to chats on MPs and admin phone (WA).
• Assist to upload and update product listings regularly on marketplaces.
• Upload banners and promotions on MPs.
• Pack products for customers across all channels.
• Ensure AVA: Availability, Visibility, Accessibility of assortments.
• Create collections / categorize products.
• Report to Ecommerce Manager/SM.
• Develop creative and strategic thinking with strong customer orientation.

Skills

Customer oriented

Good communication

Interpersonal skills

MS Office

Education

Bachelor's degree (any major)

Tools

Tokopedia

Shopee

Job description

PT. Mitra Manunggal Mahardika (Adelle Jewellery) is seeking an E-commerce Operations Associate to manage day-to-day marketplace tasks in Indonesia, including order responses, chat support, and listing updates across major platforms like Tokopedia and Shopee.

The role requires detail orientation, sales drive, and strong communication, with responsibilities spanning banner uploads, inventory support, and collection creation to boost visibility and sales.