E-Commerce Operations Lead: Forecasting, Launches & Growth

Arya Noble; Jakarta Pusat; On-site; IDR 360,000,000 - 540,000,000; Full time

Job summary

Arya Noble in Jakarta seeks an experienced E-commerce Operations Lead to optimize channel performance, forecast demand, and manage launches across online stores. You will integrate historical data with campaigns and seasonality to ensure readiness and sustainable revenue growth.

The role requires leading a team, coordinating with internal and external partners, and driving process improvements to enhance efficiency and service levels across all e-commerce channels.

Qualifications

• Bachelor degree required in related field.
• 4+ years in retail industry with 2+ years leading a team.
• Knowledge in e-commerce, retail, and digital marketing.

Responsibilities

• Analyze e-channel performance, sales trends, forecast accuracy, inventory movement, and execution gaps to identify risks and opportunities.
• Develop operational plans and sales forecasts integrating historic performance, campaigns, seasonality, and targets.
• Manage readiness plans for e-commerce channels including product launches and campaigns.
• Translate plans into executable operational activities ensuring inventory readiness and system configuration.
• Drive continuous operational improvement and optimize service levels across e-commerce channels.
• Coordinate with cross-functional teams and external partners for timely execution of initiatives.
• Oversee end-to-end e-channel operations: forecasting, inventory, launches, campaigns, orders, daily control.
• Monitor performance against forecasts and targets; lead corrective actions across teams.
• Deliver performance reports analyzing forecast accuracy, inventory health, efficiency, risks, and actionable recommendations.
• Manage and control operational budgets for promos, stock deployment, and related costs.

Education

Bachelor Degree in Business Management, General Management, or related field

Job description

Arya Noble in Jakarta seeks an experienced E-commerce Operations Lead to optimize channel performance, forecast demand, and manage launches across online stores. You will integrate historical data with campaigns and seasonality to ensure readiness and sustainable revenue growth.

The role requires leading a team, coordinating with internal and external partners, and driving process improvements to enhance efficiency and service levels across all e-commerce channels.