E-Commerce Operation Manager

Arya Noble; Jakarta Pusat; On-site; IDR 167,400,000 - 279,000,000; Full time

Job summary

Arya Noble is seeking a capable Operations Lead for e-channel performance and sales planning in Jakarta. You will synthesize historical results with campaigns and seasonality to produce accurate forecasts, ensure inventory readiness, and manage launches across channels.

Strong leadership is required to drive cross-functional execution. Responsibilities include end-to-end e-channel operations, budget awareness, and creating actionable performance reports for management.

Qualifications

• Bachelor degree required with focus on business or management.
• Minimum 4 years in retail, with 2 years leading a team.
• Knowledge of e-commerce platforms and operations.

Responsibilities

• Analyze e-channel operational performance, sales trends, forecast accuracy, inventory movement, and execution gaps.
• Develop operational plans and sales forecasts by integrating historical performance, campaigns, seasonality, and targets.
• Lead end-to-end e-channel operations including product launches, campaigns, inventory prep, and peak readiness.
• Translate plans into executable activities ensuring inventory readiness and alignment across channels.
• Drive continuous improvement by identifying gaps and implementing corrective actions across e-commerce channels.
• Coordinate with cross-functional teams and external partners to execute initiatives on time.
• Oversee daily operations: forecasting, inventory, launches, campaign ops, ordering, and control for continuity.
• Monitor performance against forecasts and targets; take corrective actions as needed.
• Deliver performance reports analyzing forecast accuracy, inventory health, efficiency, and risks.

Skills

Operations analysis

Forecasting

Inventory management

Cross-functional coordination

Performance reporting

Education

Bachelor Degree in Business Management or related field

Job description

• Analyze e-channel operational performance, sales trends, forecast accuracy, inventory movement, and execution gaps to identify operational risks, performance issues, and improvement opportunities that support revenue growth and service level achievement.
• Develop operational plans and sales forecasts by integrating historical performance, campaign calendars, seasonality, and business targets to ensure operational readiness, and effective execution across e-commerce channels
• Develop and manage operational readiness plans for each e-commerce channel, including product launches, campaign execution, inventory preparation, and peak-period readiness to ensure seamless operational execution
• Translate approved commercial and marketing plans into executable operational activities by ensuring inventory readiness, system configuration, operational feasibility, and execution alignment across all e-channels
• Drive continuous operational improvement by identifying process gaps, implementing corrective actions, and enhancing operational efficiency, service levels, and execution quality across e-commerce channels
• Coordinate with cross-functional teams as well as external partners to ensure timely and effective execution of commercial and operational initiatives
• Oversee and manage end-to-end e-channel operations, including sales forecasting, inventory readiness, product launch execution, campaign operations, order fulfillment, and daily operational control to ensure business continuity and operational excellence
• Monitor daily, weekly, and monthly operational performance against forecasts, service levels, and business targets, leading corrective actions and cross-functional coordination to resolve operational issues and improve execution performance
• Develop and deliver operational performance reports by analyzing forecast accuracy, inventory health, operational efficiency, campaign execution, key risks, and actionable recommendations to support management decision-making
• Manage and control operational sales budgets, including promo funding, stock deployment, and execution-related costs, ensuring efficient allocation while maintaining profitability and operational sustainability.

Requirement:

• Bachelor Degree in Business Management, General Management, or related field
• Min. 4 years in Retail Industry, 2 years in leading team.
• Relevant knowledge in E-commerce and ..