Sales & Online Admin

Hipnoza; Jakarta Selatan; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

Hipnoza in Jakarta Selatan is seeking an admin specialist to manage the e-commerce platform, update products, and engage with customers to boost sales.

You will monitor stock, coordinate with the warehouse, process orders, and support marketing with promotional content; live streaming with clients and building relationships are key.

Qualifications

• At least 1 year of experience in e-commerce or online admin positions.
• Proficient in using e-commerce platforms and online communication tools.
• Detail oriented with strong data management and analytical abilities.
• Strong communication skills and responsiveness in customer service.

Responsibilities

• Manage and maintain the e-commerce platform, including product updates and customer engagement.
• Monitor and manage product stock and order fulfillment in coordination with the warehouse team.
• Process orders and ensure accurate data management for shipping and payment.
• Collaborate with the marketing team, assist in creating promotional content, and contribute ideas to boost sales.
• Identify and develop new markets, and establish partnerships with resellers and distributors.
• Confidently conduct live streaming and interact directly with clients, making offers and building relationships.

Skills

E-commerce platform management

Stock and order fulfillment_coord.

Customer service communication

Live streaming and client interaction

Data management and analytics

Market identification and development

Proficient in using e-commerce tools

Strong communication

Tools

Online communication tools

Job description

• Manage and maintain the e-commerce platform, including product updates and customer engagement
• Monitor and manage product stock and order fulfillment in coordination with the warehouse team
• Process orders and ensure accurate data management for shipping and payment
• Collaborate with the marketing team, assist in creating promotional content, and contribute ideas to boost sales
• ldentify and develop new markets, and establish partnerships with resellers and distributors
• Confidently conduct live streaming and interact directly with clients, making offers and building relationships
• At least 1 year of experience in e-commerce or online admin positions
• Proficient in using e-commerce platforms and online communication tools
• Strong communication skills and responsiveness in customer service
• Detail oriented with strong data management and analytical abilities
• High initiative in market identifhcation and development
• Confident in appearing on camera for live streaming and skilled in direct client interaction