E-Commerce & Graphic Design Specialist

PT. CETC TEKNOLOGI INDONESIA; Jakarta Utara; On-site; IDR 89,280,000 - 156,240,000; Full time

Job summary

PT CETC Teknologi Indonesia is seeking an E-Commerce & Graphic Design Specialist to manage online stores and create high-quality digital marketing materials for Netcom and other ICT brands.

You will handle Tokopedia/Shopee stores, optimize product listings, and plan campaigns while producing visuals for campaigns, banners, and social channels. A design portfolio is required, with Indonesian fluency and basic English.

Qualifications

• Diploma or bachelor’s degree in Graphic Design, Visual Communication, Marketing, E-Commerce or a related field.
• Minimum 2 years of relevant experience in e-commerce operations, graphic design or digital marketing.
• Hands-on experience managing Tokopedia and Shopee stores.
• Proficient in Adobe Photoshop and Adobe Illustrator.
• Experience with Canva, CapCut, Premiere Pro or other video-editing tools is an advantage.
• Able to create marketplace-ready product images, banners and promotional content.
• Good understanding of online-store campaigns, marketplace advertising and sales conversion.
• Strong attention to detail and ability to handle multiple products and deadlines.
• Basic working English is required.
• Applicants must submit a design portfolio.

Responsibilities

• Manage the company’s official stores on Tokopedia, Shopee and other online marketplaces.
• Upload and maintain product listings, specifications, prices, stock information and promotional content.
• Improve product titles, descriptions, keywords and images to increase traffic and conversion.
• Plan and execute marketplace campaigns, flash sales, vouchers, bundles and advertising.
• Monitor customer inquiries, reviews, order status and store performance.
• Coordinate with the sales, warehouse, finance and logistics teams to ensure orders are processed correctly.
• Monitor competitor products, prices, promotions and marketplace activities.
• Prepare weekly and monthly reports on sales, traffic, advertising, conversion rate and store performance.
• Support the development of the company website and social media channels.
• Design product images, marketplace banners, campaign materials and online-store layouts.
• Create social media content, digital advertisements, brochures, catalogues, EDMs and event materials.
• Produce attractive product-comparison charts and feature highlights.
• Edit product photos and create clean, professional product presentations.
• Maintain consistent visual identity across Netcom and other assigned brands.
• Adapt designs into different sizes and formats for Tokopedia, Shopee, Instagram, Facebook, LinkedIn and websites.
• Coordinate with product managers and sales teams to understand product features and campaign objectives.
• Support basic video editing for product introductions and promotional content.

Skills

E-commerce operations

Graphic design

Digital marketing

Content creation

English proficiency

Bahasa Indonesia

Education

Bachelor’s degree in Graphic Design

Diploma in Visual Communication

Related field (Marketing / E-Commerce)

Tools

Adobe Photoshop

Adobe Illustrator

Canva

CapCut

Premiere Pro

Job description

About the Role

PT CETC Teknologi Indonesia is looking for a creative and results-oriented E-Commerce & Graphic Design Specialist to manage our online stores and produce high-quality digital marketing materials for Netcom and other ICT product brands.

This position combines e-commerce operations with graphic design. The successful candidate will be responsible for managing online marketplaces, improving product listings, creating promotional content and supporting online sales growth.

Key Responsibilities

E-Commerce Operations

Manage the company’s official stores on Tokopedia, Shopee and other online marketplaces.

Upload and maintain product listings, specifications, prices, stock information and promotional content.

Improve product titles, descriptions, keywords and images to increase traffic and conversion.

Plan and execute marketplace campaigns, flash sales, vouchers, bundles and advertising.

Monitor customer inquiries, reviews, order status and store performance.

Coordinate with the sales, warehouse, finance and logistics teams to ensure orders are processed correctly.

Monitor competitor products, prices, promotions and marketplace activities.

Prepare weekly and monthly reports on sales, traffic, advertising, conversion rate and store performance.

Support the development of the company website and social media channels.

Graphic Design

Design product images, marketplace banners, campaign materials and online-store layouts.

Create social media content, digital advertisements, brochures, catalogues, EDMs and event materials.

Produce attractive product-comparison charts and feature highlights.

Edit product photos and create clean, professional product presentations.

Maintain consistent visual identity across Netcom and other assigned brands.

Adapt designs into different sizes and formats for Tokopedia, Shopee, Instagram, Facebook, LinkedIn and websites.

Coordinate with product managers and sales teams to understand product features and campaign objectives.

Support basic video editing for product introductions and promotional content.

Qualifications

Diploma or bachelor’s degree in Graphic Design, Visual Communication, Marketing, E-Commerce or a related field.

Minimum 2 years of relevant experience in e-commerce operations, graphic design or digital marketing.

Hands‑on experience managing Tokopedia and Shopee stores.

Proficient in Adobe Photoshop and Adobe Illustrator.

Experience with Canva, CapCut, Premiere Pro or other video-editing tools is an advantage.

Able to create marketplace‑ready product images, banners and promotional content.

Good understanding of online‑store campaigns, marketplace advertising and sales conversion.

Strong attention to detail and ability to handle multiple products and deadlines.

Basic knowledge of IT, networking, CCTV or electronic products is preferred.

Fluent in Bahasa Indonesia.

Basic working English is required.

Applicants must submit a design portfolio.

Key Performance Indicators

Online-store sales growth

Marketplace traffic and conversion rate

Advertising return on investment

Product‑listing completeness and accuracy

Campaign execution and promotional performance

Response time to customer inquiries

Quality and timely delivery of design materials

Consistency of brand presentation

Growth of store ratings and positive customer reviews

What We Offer

Competitive salary and performance incentives

Opportunity to develop leading ICT and networking brands

Exposure to e-commerce, digital marketing and product management

Supportive and fast-growing working environment

Career‑development opportunities within the company