District Operations Leader – Jawa Tengah

PT. LUNA BOGA NARAYAN (Kopi Janji Jiwa); Kota Semarang; Sur place; IDR 111 600 000 - 178 560 000; Plein temps

Résumé du poste

PT. LUNA BOGA NARAYAN (Kopi Janji Jiwa) seeks a Store Area Manager to lead daily operations across multiple outlets. You will supervise QC scores, mystery shopper checks, KPI tracking, people development, and inventory control while visiting stores to drive cleanliness and efficiency.

You’ll monitor sales to meet monthly targets and maximize profitability, while effectively handling customer complaints to sustain high service standards. Willingness to travel to outlets is required.

Qualifications

• Minimum D-3 from any reputable University.
• Proven minimum 3 years as Store Area Manager.
• Experience handling and managing at least 10 outlets/stores.
• Experience in F&B or Coffee is advantageous.
• Able to analyze sales performance and boost productivity.
• Willing to travel to each outlet during working hours.

Responsabilités

• Manage day-to-day operations including QC Score, mystery shopping, KPI tracking, people development, and inventory control.
• Visit stores to evaluate operations, cleanliness and efficiency.
• Monitor sales and work toward meeting monthly objectives.
• Maximize sales and profitability across stores in the area.
• Respond to complaints and provide solutions to maintain customer satisfaction.

Connaissances

Sales analysis

Outlet management

Field travel

Formation

D-3 degree

Description du poste

PT. LUNA BOGA NARAYAN (Kopi Janji Jiwa) seeks a Store Area Manager to lead daily operations across multiple outlets. You will supervise QC scores, mystery shopper checks, KPI tracking, people development, and inventory control while visiting stores to drive cleanliness and efficiency.

You’ll monitor sales to meet monthly targets and maximize profitability, while effectively handling customer complaints to sustain high service standards. Willingness to travel to outlets is required.