Direct Channel Head - Insurance

Monee; Jakarta Pusat; On-site; IDR 300,000,000 - 540,000,000; Full time

Job summary

Monee is seeking a result-driven sales leader to own the performance and growth of our direct sales channels. You will drive telesales, optimize website sales, and enhance the customer journey from visit to purchase.

You will develop strategies to generate and convert leads across direct channels, collaborating with Marketing, Product, Operations and Technology to improve campaigns, propositions, and sales journeys.

Qualifications

• Experience in direct or digital sales with targets.
• Experience leading sales teams.
• Strong understanding of sales funnels and analytics.
• Hands-on, analytical and capable of building processes early stage.

Responsibilities

• Own the overall performance and growth of direct sales channels.
• Build and manage a high-performing telesales operation.
• Drive website sales and improve customer journey and conversion funnel.
• Develop strategies to generate, prioritize and convert leads across direct channels.
• Collaborate with Marketing, Product, Operations and Technology to improve propositions and campaigns.

Skills

Direct sales

Telesales

Digital sales

Lead conversion

Sales analytics

Team management

Job description

• Own the overall performance and growth of our newly established direct sales channels, including sales, conversion, productivity and profitability.
• Build and manage a high-performing telesales operation.
• Drive website sales and continuously improve the customer journey, conversion funnel and purchase experience.
• Develop strategies to generate, prioritize and convert leads across direct channels.
• Work closely with Marketing, Product, Operations and Technology to improve propositions, campaigns and sales journeys.

Job Description

• Own the overall performance and growth of our newly established direct sales channels, including sales, conversion, productivity and profitability.
• Build and manage a high-performing telesales operation.
• Drive website sales and continuously improve the customer journey, conversion funnel and purchase experience.
• Develop strategies to generate, prioritize and convert leads across direct channels.
• Work closely with Marketing, Product, Operations and Technology to improve propositions, campaigns and sales journeys.

Requirements

• Strong track record in direct sales, telesales, digital sales or performance-driven consumer distribution.
• Experience managing sales teams and delivering against ambitious commercial targets.
• Strong understanding of digital funnels, lead conversion and sales analytics.
• Highly hands-on, analytical and comfortable building processes and teams from an early stage.
• Insurance or financial services experience is preferred.