Senior Business Development Associate

Ruangguru for Business; Jakarta Pusat; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

Ruangguru for Business in Jakarta is seeking a results-oriented Channel Development professional to manage and maximize market penetration across inbound, outbound, and field sales channels. You will develop tactical strategies to accelerate sales growth and hit revenue targets while designing training programs and coaching frontline agents.

The role requires 2–3 years in BD, sales ops, or channel management, with a proven ability to streamline workflows and improve transaction efficiency.

Qualifications

• Bachelor's degree in Business, Management, Communications, or related field.
• 2-3 years in Business Development, Sales Operations, or Channel Management.
• Proven track record of expanding channel penetration across inbound, outbound, and field operations.
• Skilled in delivering training/modules, onboarding frontline agents, and building SOPs.
• Strong problem-solving skills to simplify transaction workflows.

Responsibilities

• Manage and maximize market penetration across all Channel Dev touchpoints, including inbound, outbound, and field sales channels.
• Develop and implement tactical commercial strategies to accelerate sales growth and achieve revenue targets for each channel.
• Design training programs, lead onboarding sessions, and conduct regular coaching to ensure agents possess the required skillsets and maintain strong sales performance.
• Identify bottlenecks and streamline operational workflows to simplify transaction processes and enhance client-agent communication.
• Monitor daily and weekly KPI metrics across channels, delivering detailed operational reports and insights to the Business Development Lead (G3).

Skills

Channel Management

Sales Operations

Training Delivery

KPI Analytics

Revenue Growth

Education

Bachelor's degree in Business/Management/Communications

Tools

CRM systems

Job description

• Manage and maximize market penetration across all Channel Dev touchpoints, including inbound, outbound, and field sales channels
• Develop and implement tactical commercial strategies to accelerate sales growth and achieve revenue targets for each channel.
• Design training programs, lead onboarding sessions, and conduct regular coaching to ensure agents possess the required skillsets and maintain strong sales performance.
• Identify bottlenecks and streamline operational workflows to simplify transaction processes and enhance client-agent communication.
• Monitor daily and weekly KPI metrics across channels, delivering detailed operational reports and insights to the Business Development Lead (G3).

Job Descriptions

• Manage and maximize market penetration across all Channel Dev touchpoints, including inbound, outbound, and field sales channels
• Develop and implement tactical commercial strategies to accelerate sales growth and achieve revenue targets for each channel.
• Design training programs, lead onboarding sessions, and conduct regular coaching to ensure agents possess the required skillsets and maintain strong sales performance.
• Identify bottlenecks and streamline operational workflows to simplify transaction processes and enhance client-agent communication.
• Monitor daily and weekly KPI metrics across channels, delivering detailed operational reports and insights to the Business Development Lead (G3).

Job Requirements

• Bachelor's degree in Business, Management, Communications, or a related field. Minimum 2-3 years of experience in Business Development, Sales Operations, or Channel Management (experience managing field or outbound sales teams is preferred).
• Proven track record of managing and expanding channel penetration across inbound, outbound, and field operations.
• Strong ability to create and execute tactical commercial strategies that directly drive sales conversion and revenue.
• Skilled in delivering training modules, onboarding frontline agents, and building operational SOPs.
• Strong problem-solving skills with a focus on simplifying transaction workflows to improve agent efficiency.
• Preferred: Basic background or experience in product development (e.g., understanding product life cycles, user flow mapping, or basic technical/feature requirements to collaborate better with Product & Tech teams).