Desk Collection Work From Home

PT. MITRA PELITA TERANGI BANGSA; Jakarta Pusat; Remote; IDR 55,800,000 - 78,120,000; Full time

Job summary

PT. MITRA PELITA TERANGI BANGSA in Jakarta Pusat is looking for a Desk Collection professional to manage customer payments across phone, WhatsApp, SMS, and other channels.

You will contact customers about due dates and amounts, provide payment solutions per company procedures, and strive to meet daily and monthly collection targets while upholding high communication quality and compliance with SOPs and AFPI/OJK regulations.

Job description

Desk Collection role responsible for managing customer payment collections through various communication channels including phone, WhatsApp, SMS, and other media. The position involves contacting customers regarding payment due dates and amounts, providing payment solutions according to company procedures, and ensuring daily and monthly collection targets are met while maintaining communication quality and compliance with company SOPs and OJK/AFPI regulations.

About you

• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• Have you worked in a call centre before?
• Do you have customer service experience?
• How many years' experience do you have as a Desk Collection Agent?