Dental Front Desk & Patient Experience Coordinator

Audy Dental Clinic; Banten; Presencial; IDR 60.000.000 - 90.000.000; Jornada completa

Descripción de la vacante

Audy Dental Clinic in Indonesia seeks a friendly receptionist/front desk to schedule patient appointments, manage attendance follow-ups, and deliver high-standard hospitality. You will handle inquiries, provide clear service and cost information, and support daily front-desk operations.

Requirements: Diploma (D3/S1 in Hospitality, Administration, or Healthcare preferred) and at least 1 year of receptionist/frontliner experience (healthcare or dental clinic a plus).

Formación

• Min. Diploma (D3/S1 in Hospitality, Administration, or Healthcare preferred).
• Minimum 1 year of experience as a Receptionist/Frontliner (Healthcare or Dental Clinic background is a plus).
• Excellent communication, problem-solving, and service-oriented attitude.
• Tech-savvy and experienced in transaction administration/software.

Responsabilidades

• Schedule and manage patient appointments and attendance follow-ups
• Deliver high-standard front desk hospitality, provide clear service and cost information, and handle patient inquiries or complaints professionally
• Process daily transactions accurately and manage insurance claim verification
• Monitor and manage front-desk product stock through regular stock opnames
• Inform patients about ongoing promotions and programs

Conocimientos

Communication

Problem solving

Customer service

Tech-savvy

Educación

Diploma (D3/S1) in Hospitality/Administration/Healthcare

Herramientas

Front desk software

Descripción del empleo

Audy Dental Clinic in Indonesia seeks a friendly receptionist/front desk to schedule patient appointments, manage attendance follow-ups, and deliver high-standard hospitality. You will handle inquiries, provide clear service and cost information, and support daily front-desk operations.

Requirements: Diploma (D3/S1 in Hospitality, Administration, or Healthcare preferred) and at least 1 year of receptionist/frontliner experience (healthcare or dental clinic a plus).