Front Office

PT. Indo Dental Multipromo; Jakarta Utara; On-site; IDR 44,640,000 - 72,540,000; Full time

Job summary

Indo Dental Center in Jakarta is seeking a Front Desk/Receptionist to coordinate patient and doctor schedules, welcome patients, and handle calls while preparing daily and monthly reports.

The role requires a Bachelor’s degree in Public Relations or equivalent, at least 2 years in aesthetic or dental clinics, fluent Mandarin and English, and strong administration and cashier skills. Overtime may be required.

Qualifications

• Bachelor degree in Public Relations or equivalent.
• Minimum 2 years experience in aesthetic clinic or dental clinic.
• Fluent in Mandarin & English is a must.
• Good on handling administration and cashier.
• Willing to work overtime.

Responsibilities

• Coordinating patient and doctor schedule.
• Welcoming patient into the clinic.
• Daily and Monthly report generation.
• Explaining treatment plan to patients.
• Handling incoming and outgoing telephone calls.
• Resolve patient complaints, guide them and provide information.
• Pleasantly deal with customers to ensure satisfaction.

Skills

Mandarin

English

Administration

Cashier

Customer Service

Education

Bachelor's degree in Public Relations or equivalent

Tools

Computer literacy

Job description

Coordinating patient and doctor schedule

Welcoming patient into the clinic

Daily and Monthly report

Explaining treatment plan

Handling incoming and outgoing Telephone

Resolve patient complaints, guide them and provide relevant information

Pleasantly deal with customers to ensure satisfaction

Qualifications :

Minimum S1 (Bachelor Degree) Public Relation or equivalent

Minimum 2 year experience ( Preferably in the same field : aesthetic clinic / dental clinic)

Fluent in Mandarin & English is a must

Basic computer and math knowledge

Good on handling administration and cashier

Well-groomed and outgoing personality

Ability to handle transactions accurately and responsibly

Willing to work overtime

Indo Dental Center was founded in 2001 by Drg. Leonard Nelwan and Drg. Tina Kojongian, in North Jakarta, Indonesia, with the aim of providing comprehensive, international standard care in a professional and caring manner. Its commitment to quality work soon attracted patients looking for reliable and expert dental care.